Apex Camps Sunshine Coast

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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Allergies and Intolerances
  • On the left, a black armchair is positioned against a wall with grey sliding panels, which are closed. The floor is smooth and light-coloured, extending across the room. In the centre, the space is open and empty, leading towards the back. To the right, a dark brown sofa is placed against the wall, with a small cushion on one seat. Above, the ceiling is plain and features fluorescent lights, providing bright illumination throughout the area.
  • A paved road runs along the right side, bordered by a grassy verge. On the left, a large tree with thick foliage stands next to a sign that reads "ENTRY ONLY." Further back, a sign for "APEX CAMPS" is visible near a chain-link fence. The entrance path is shaded by numerous trees and leads into a densely vegetated area. Several parked cars are partially visible through the trees on the left. The ground is covered with fallen leaves and the sky is clear.
  • A paved pathway with shadows from overhead trees. On the left, there is a sign and a structure with a roof, partially obscured by trees. On the right, a white car is parked near a palm tree and other greenery. In the background, more trees and parked vehicles are visible. The area is surrounded by dense foliage.
  • A concrete path in the foreground leads to a dirt parking area in the middle, where three cars are parked. In the background, there is a two-storey white building surrounded by tall trees with thick trunks and green foliage. To the right, there is a blue-roofed structure partially visible through the trees. The area is shaded by the trees, with sunlight filtering through the leaves.
  • A paved pathway runs through the centre of a grassy area. On the left, there is a long building with a blue mural and two flagpoles in front. On the right, there are several large trees providing shade, a small structure resembling a mailbox, and another building partially visible behind the trees. The background features more trees and foliage. The ground is a mix of grass and dirt, with some shadows cast by the trees.
  • A two-storey white building with a sign reading "OFFICE" on the front door is in the centre. To the right, there are two grey garage doors and a blue structure in the background. The foreground has a dirt path leading to the building, with bollards and a grassy area. On the left, a wire fence with a gate and a parked car are visible, surrounded by tall trees and dense foliage. The area is shaded by the trees.
  • A covered outdoor area with a metal roof supported by metal poles. The ground is paved with red and brown bricks. In the background, there are several buildings, including a white structure and a blue one, surrounded by trees and greenery. To the left, there is a large tree with a light-coloured trunk and some bushes. The foreground has a concrete path with white bollards along the edge. The area is shaded by the trees and the roof.
  • Covered outdoor area with a metal roof and brick flooring. On the left, there is a white structure with a green sign that reads "Emergency Assembly Point." In the middle, there is a large tree with a thick trunk. The background has more trees and a few buildings, including a garage-like structure. The foreground shows a paved area with shadows from the roof and trees.
  • A single-storey building with a turquoise exterior is centred in the image, featuring large windows with black grilles. Two flags, one with a blue background and the other with the Australian flag, are mounted on poles at either side of the entrance. The entrance has a set of steps leading up to a door, flanked by two neatly trimmed bushes. The ground is covered in grass, with a concrete pathway leading towards the building. In the background, trees are visible, providing a natural setting.
  • The room features several bunk beds arranged along both sides, with black metal frames and wooden slats. Each bed has a small shelf above it for personal items. In front of the beds, there are white benches with blue seating pads. The floor is smooth and light-coloured, while the ceiling is plain with fluorescent lighting and circular vents. A door is located at the far end of the room, and there are windows on the side walls allowing natural light to enter.
  • Bunk beds are arranged along both sides of the room, featuring black metal frames and wooden slats. Each bed has a small shelf above it for personal items, and there are blue seating pads on the benches below. The floor is smooth and light-coloured, while the ceiling is plain with fluorescent lights and circular vents. A door is located at the far end, with a fire extinguisher mounted on the wall nearby.
  • Bunk beds are positioned along both sides of the room, featuring black metal frames with wooden slats. Each bed has a small shelf above it for personal items. In front of the beds, there are white benches with blue seating pads. The floor is smooth and light grey, while the ceiling is plain with fluorescent lighting and circular vents. A door is located on the left side, with a fire extinguisher mounted on the wall nearby.
  • The room features a large, open space with dark patterned carpet. On the left, there are two tables against the wall, with a blue table visible through glass doors leading to another area. To the right, two black sofas are positioned near the wall, alongside a whiteboard and a fire extinguisher. The ceiling is plain with fluorescent lights, and there are several windows allowing natural light to enter. A door at the far end leads outside, creating a functional and spacious environment.
  • The room features a dark patterned carpet that covers the entire floor. On the left side, there are two black chairs and a small table against the wall, with a fire extinguisher mounted nearby. A black sofa is positioned next to the table. To the right, a door leads to another area, with a blue table visible through glass doors. The ceiling is plain and fitted with fluorescent lights. The overall layout is spacious, with ample room for movement and various activities.
  • The room features a dark patterned carpet covering the floor. On the left, there is a black sofa against the wall, with two doors leading to other areas. One door is open, revealing a corridor. To the right, a large glass door opens to the outside, with a white door next to it. A white table is positioned in the centre of the room, and a blue bin stands nearby. The ceiling is plain with fluorescent lights. A window on the right side allows natural light to enter, creating a functional space.
  • Bunk beds are arranged along both sides of the room, featuring black metal frames with beige mattresses. The floor is covered with dark carpet, and the ceiling is plain with fluorescent lights. On the left, a white door leads to another area, while a wall-mounted rail is visible nearby. The right side has windows allowing natural light to enter, illuminating the space. The overall layout is functional, with ample room between the beds for movement.
  • The room features light-coloured walls and a tiled floor. On the left, there is a toilet with a blue seat and a grab rail beside it. A small sink is mounted on the wall next to a mirror, with a soap dispenser and a hand dryer above. A yellow emergency call button is also on the wall. To the right, there is a shower area with a grab rail and a folding bench. A silver bin is positioned near the sink. The ceiling is plain, and the overall layout is designed for accessibility and functionality.
  • To the left, there is a ramp leading up to a door with a yellow sign that reads "BATHROOM." The door is white and has a handle. A window is positioned next to the door, allowing light into the space. On the right, the path curves around, leading to a grassy area with trees in the background. The floor is made of concrete, and the ramp has a textured yellow mat for safety. The building has a simple, flat roof, and the surrounding area is well-maintained with shrubs and flowers near the entrance.
  • On the left, there are several large murals depicting various birds and wildlife on the wall of a building. Two potted plants are placed on the ground near the entrance. The floor is made of concrete, leading to a covered walkway. To the right, there are two doors, one with a blue frame, and a bench positioned against the wall. The ceiling is flat and features overhead lights.
  • On the left, there are two sets of black metal bunk beds, each with beige mattresses. The floor is covered with dark carpet, and the ceiling features fluorescent lights. A white door is visible, leading to another room, with a handrail mounted on the wall beside it. To the right, additional bunk beds are arranged, creating a symmetrical layout. The room is well-lit, with windows allowing natural light to enter, enhancing the spacious feel of the area. tion.
  • On the left, there are two black metal bunk beds, each with beige mattresses on the top and bottom. The floor is covered with dark carpet, and the ceiling is plain with fluorescent lights. In the middle, another set of bunk beds is positioned, creating a symmetrical layout. To the right, a white door leads to another area, and a fire extinguisher is mounted on the wall nearby.
  • On the left, there are two black metal bunk beds, each with beige mattresses on the top and bottom. The floor is covered with dark carpet tiles, and the ceiling is plain with fluorescent lighting. In the middle, there is an open space leading to a white door that opens to a corridor. To the right, another set of bunk beds is positioned against the wall.
  • On the left, there is a toilet with a blue seat and a grab rail beside it. Above the toilet, a cistern is mounted on the wall. A small sink is positioned next to the toilet, with a mirror and a soap dispenser above it. To the right, a shower area features a grab rail and a folding bench. A yellow emergency call button is mounted on the wall, and a silver bin is placed nearby. The floor is tiled, and the ceiling is plain with overhead lighting.
  • To the left, there is a white door with a yellow sign that reads "BATHROOM." A ramp leads up to the door, with a textured yellow mat at the top for safety. The floor is made of concrete, and the surrounding area features low shrubs and flowers. On the right, a grassy area extends, with trees providing shade in the background. The building has a simple, flat roof, and the overall layout is designed for accessibility, with a clear path leading to the entrance.
  • On the left, there is a covered walkway with a white railing, leading to a building with a dark wall featuring white patterns. A sign reading "Laird Dining Area" is positioned at the entrance, alongside potted plants. The floor is made of concrete, and the ceiling is covered with a shade cloth, providing shelter. To the right, a small garden area is visible, with various plants and a wooden planter box.
  • On the left, there is a large glass door leading to an outdoor area, with a white bin and a green bucket nearby. A person in a black shirt is working at a stainless steel sink. The floor is tiled with light-coloured squares, and the ceiling is plain with fluorescent lights. In the middle, several stainless steel tables are arranged, some with cooking equipment and containers. To the right, there are white cabinets and a black fridge, with a coffee machine and cups on the counter.
  • On the left, a person in a black shirt is working at a stainless steel sink, with various utensils and a green bin nearby. The floor is tiled with light-coloured squares, and the ceiling is plain with fluorescent lights. In the middle, several stainless steel tables are arranged, some equipped with cooking equipment and containers. To the right, there are white cabinets and a black fridge, with a coffee machine and cups on the counter.
  • On the left, there are stainless steel tables with various kitchen equipment, including a large gas stove and sinks. A potted plant adds a touch of greenery on one of the tables. The floor is tiled with light-coloured squares, and the ceiling features fluorescent lighting. In the middle, a central preparation area is visible, with more tables and equipment. To the right, there is a vending machine and an exit sign above a glass door leading outside.
  • On the left, several tables are set up with black chairs stacked upside down on top. The floor is smooth and light-coloured, while the ceiling features a slatted design with overhead lighting. In the middle, the space is open, allowing for movement between the tables. To the right, there is a wall with a green floral design, a fire extinguisher mounted beside a notice that reads "DO NOT TOUCH."
  • On the left, there is a red mailbox mounted on the wall, next to a table with a smooth surface. Several tables are arranged in the middle, all with black chairs stacked upside down on top. The floor is light-coloured and smooth, while the ceiling features a slatted design with overhead ventilation. To the right, additional chairs are lined up against the wall, and a sign reading "PROUD DINING HALL" is visible. Large windows allow natural light to enter, enhancing the spacious layout of the area.
  • On the left, several black chairs are stacked upside down on a series of tables, creating a neat arrangement. The floor is smooth and light-coloured, while the ceiling features a slatted design with overhead lighting. In the middle, the tables are positioned closely together, with a few potted plants visible on the edges. To the right, there are wooden walls with windows, and a fire extinguisher mounted nearby.
  • On the left, several black chairs are stacked upside down on tables, with their legs pointing upwards. The floor is smooth and light-coloured, while the ceiling features a ribbed design with fluorescent lights. In the middle, more tables are arranged similarly, creating a uniform appearance. To the right, a wall displays a mural with floral designs, and there are large windows allowing light to enter.
  • On the left, there are several metal chairs arranged around the pool area, with a blue shade sail overhead providing shelter. The floor is paved with red and grey tiles, leading up to the edge of the pool. In the middle, the pool is circular with clear water, surrounded by a brick border. To the right, a green pipe runs along the ground, and there are palm trees and other greenery in the background. A fence encloses the area.
  • On the left, a basketball hoop is mounted on a metal frame, with a net hanging down. The court surface is dark green with yellow and pink lines marking the playing area. The floor is smooth and well-maintained. In the middle, the court features a circular three-point line and a central circle. To the right, a blue wall serves as a backdrop for another basketball hoop, and beyond the court, there are trees and a fenced area with a pool visible in the background.
  • On the left, a basketball hoop is mounted on a tall structure, with a net hanging down. The court surface is dark green, marked with yellow and pink lines for the playing area. The floor is smooth and well-maintained. In the middle, the court features a three-point line and a central circle. To the right, a chain-link fence encloses the area, with trees and greenery visible beyond. A small seating area is also present.
  • On the left, a chain-link fence runs alongside the basketball court, with trees and greenery visible beyond. The court surface is dark green, marked with yellow, pink, and white lines for the playing area. In the middle, the court features a central circle and a three-point line. To the right, a tall structure with a basketball hoop is mounted on a blue wall, surrounded by more trees.
  • On the left, a blue shade sail extends over the pool area, providing shelter. The pool is circular with a tiled edge, and the water appears clear with some leaves floating on the surface. The floor surrounding the pool is paved with grey concrete and bordered by a brick pathway. In the middle, the pool is the focal point, while to the right, there are white chairs arranged on a grassy area, and a building with a blue roof is visible in the background.
  • On the left, a blue shade sail is stretched over the pool area, supported by tall poles. The pool is circular with a tiled edge, and the water is clear, reflecting the surroundings. The floor is paved with a combination of grey concrete and red bricks, leading to the pool. In the middle, the pool is the main feature, while to the right, several white chairs are arranged neatly on the paved area. Beyond the pool, a fenced area with trees and a building is visible, providing a natural backdrop.
  • On the left, tall wooden poles are set up, likely for a climbing or ropes course, with cables running between them. The ground is covered in well-maintained green grass, providing a clear area for activities. In the middle, a stone tower rises, featuring a peaked roof and a small platform at the top. To the right, a covered structure with a metal roof is visible, alongside a blue storage container. Dense trees form a backdrop.
  • On the left, a tall climbing wall stands prominently, featuring a textured surface with various grips. The ground around it is covered in well-maintained green grass, providing a clear area for activities. In the middle, the climbing wall is the main focus, with a metal frame and a peaked roof. To the right, a chain-link fence encloses the area, and beyond it, there are several buildings with metal roofs, along with trees providing a natural backdrop. ties.
  • On the left, a tall climbing wall rises, featuring a textured surface with various coloured grips for climbing. The ground around the base is covered in a layer of wood chips, providing a soft landing area. In the middle, the climbing wall is the focal point, surrounded by a chain-link fence. To the right, several wooden poles are visible, likely part of a ropes course, with cables running between them. Lush greenery and trees form the background.
  • On the left, a tall climbing wall rises, featuring a textured surface with various coloured grips. The ground is covered in wood chips, providing a soft landing area. In the middle, the climbing wall is the main focus, surrounded by a chain-link fence. To the right, several wooden poles are visible, likely part of a ropes course, with cables running between them. Lush greenery and trees form the background, creating a natural setting for the climbing area.
  • On the left, a circular seating area made of blue benches surrounds a stone fire pit, with a few logs placed around the edge. The ground is covered in green grass, with some scattered leaves. In the centre, the fire pit is empty, showing a few remnants of wood. To the right, a chain-link fence encloses a climbing structure, with trees providing a natural backdrop. A shaded area with a roof is visible in the distance.
  • On the left, a circular seating area made of stone and wood is visible, surrounded by a well-maintained expanse of green grass. The ground is even, with a few scattered leaves. In the centre, a climbing net is set up, supported by wooden posts, with a chain-link fence enclosing the area. To the right, more trees provide a natural backdrop, and a shaded structure is partially visible behind the fence. The scene is open and spacious, with no visible ceiling or overhead structures.
  • On the left, a wooden climbing structure with vertical posts and ropes is visible, set against a backdrop of dense trees. The ground is a mix of grass and sandy patches, with some scattered leaves. In the centre, a clear area features more climbing equipment, including ropes and nets, creating an open space for activities. To the right, additional trees provide shade, and a small wooden ladder leans against one of the posts.
  • On the left, two tall wooden poles are positioned with wires extending between them, surrounded by dense greenery. The foreground features a vast expanse of well-maintained, bright green grass. To the right, a cluster of trees provides a natural border, while further back, a tall structure with a flat roof is visible, along with several white tents. The ground is even and grassy.
  • On the left, two tall wooden poles stand, with wires extending between them. The ground is covered in lush green grass, and a circular concrete base is visible near the left pole. To the right, a cluster of trees provides a backdrop, while further back, a tall structure with a flat roof is partially obscured by foliage. Several white tents or canopies are arranged in a line, suggesting a gathering area.
  • On the left, several tall wooden poles are set within a fenced area, each with brightly coloured bases in red and yellow. The ground is covered in a uniform layer of green grass, with some scattered leaves. In the centre, a series of ropes and nets are visible, indicating an activity area. To the right, more wooden poles continue along the fence line, surrounded by dense trees that form a natural backdrop.
  • On the left, several tall wooden poles are arranged in a line, each with brightly coloured bases in red and yellow. A chain-link fence runs alongside them, enclosing the area. The ground is covered in a uniform layer of green grass, with a few scattered leaves. In the centre, a series of ropes and nets are visible, indicating an activity area. To the right, more trees provide a natural backdrop, and a small structure is partially visible.
  • On the left, several tall wooden poles are positioned with bright orange and yellow bases, supporting wires and a climbing net. The ground is covered in green grass, with a few scattered leaves and wooden logs arranged in a line. In the centre, an open area features the climbing net, while to the right, a chain-link fence runs along the edge, enclosing the space. Beyond the fence, more trees provide a natural backdrop.
  • On the left, a thick tree trunk rises, surrounded by smaller trees and underbrush. The ground is covered in a mix of dirt and scattered leaves, with a large log lying horizontally. In the centre, a web of thick ropes is arranged in a climbing structure, anchored at various points. To the right, a wooden play structure is partially visible, elevated among the trees. The area is shaded by the foliage, creating a natural environment with no visible ceiling or overhead structures.
  • On the left, a wooden climbing wall features various coloured holds in green, yellow, and red, set against a backdrop of vertical wooden planks. The ground is covered in a mix of dirt and fallen leaves, with some exposed roots visible. To the right, trees provide shade, and a grassy area is visible in the background, suggesting an open space for activities. The climbing structure is solid and tall.
  • On the left, a cluster of trees with thick trunks and dense foliage creates a shaded area, with some underbrush visible. The ground is covered in a mix of dirt and fallen leaves. In the centre, a clear space opens up, leading to a grassy area in the background, where a few orange objects are scattered. To the right, more trees line the edge, with a hint of a fence or structure visible beyond the greenery.
  • On the left, a white sign labelled "Mud Pit" stands beside a dirt path, with a few logs lying on the ground. The area is surrounded by tall trees with smooth, light-coloured bark and dense green foliage. In the centre, a concrete slab is visible, with a metal frame arching over it. To the right, another sign reads "No Entry," indicating restricted access, and more trees fill the background. The ground is mostly grass, with some patches of dirt.
  • On the left, a small patch of water reflects the surrounding trees, with green grass and scattered leaves along the edge. The ground is uneven, featuring a mix of dirt and grass. In the centre, tall trees with smooth trunks rise, casting long shadows on the ground. To the right, more trees create a dense backdrop, with some low shrubs visible.
  • On the left, a tall eucalyptus tree with a smooth, light-coloured trunk stands beside a chain-link fence, partially obscured by greenery. The ground is covered in a mix of dirt and scattered leaves. In the centre, a series of black tyres are arranged in a pattern, some with small plants growing inside. To the right, more trees create a dense backdrop, with a grassy area visible in the distance.
  • On the left, a series of wooden bars supported by brightly coloured posts in red, yellow, and orange create a play area, with the ground covered in dirt and scattered leaves. In the centre, a swing set with two swings hangs from a sturdy frame, positioned near a muddy area lined with old tyres. To the right, the ground transitions to a small pond, surrounded by more tyres, with trees providing a dense backdrop.
  • On the left, a series of wooden logs are arranged in a circular formation, surrounded by a mix of dirt and fallen leaves. In the centre, a swing set with two swings hangs from a sturdy frame, supported by brightly coloured posts. The ground beneath is uneven, with patches of grass and dirt. To the right, a stack of old tyres is positioned near the base of a tree, with more trees providing a dense backdrop.
  • On the left, a series of old tyres are arranged in a semi-circle around a muddy area, with a bright orange cone placed nearby. The ground is uneven, covered in dirt and scattered leaves. In the centre, a shallow puddle reflects the surrounding trees, with some grass visible at the edges. To the right, a grassy field stretches out, bordered by more trees.
  • On the left, a tall eucalyptus tree with a textured trunk stands beside a row of old tyres arranged on the ground. The floor is a mix of dirt and grass, with patches of sunlight filtering through the trees. In the centre, the ground is uneven, leading towards a grassy area in the background. To the right, more trees create a dense backdrop, with a few scattered leaves on the ground.
  • On the left, a row of blue plastic chairs is arranged in a semi-circle, with a few red chairs interspersed. The ground is a mix of dirt and grass, with some scattered leaves. In the centre, a blue bench sits facing the chairs, providing a place to sit. Behind the seating area, green tarpaulins are draped, creating a backdrop against the trees. To the right, more blue chairs continue the arrangement, with the area open and covered by a metal roof.
  • On the left, a row of blue plastic chairs is positioned under a metal roof supported by wooden posts, with the ground beneath a mix of dirt and grass. In the centre, the grassy area is well-maintained, with a few scattered leaves. To the right, a cluster of trees provides a natural backdrop, and a building is visible in the distance. The area is open, with no visible ceiling above the roof structure, allowing light to filter through the trees and illuminate the ground.
  • On the left, a green tarpaulin is draped between trees, creating a barrier. The ground is covered in a mix of grass and dirt, with a few scattered leaves. In the centre, five blue chairs are arranged in a line on a well-maintained grassy area, with square concrete pads visible beneath them. To the right, the green tarpaulin continues, extending towards more trees in the background.
  • On the left, a white chicken stands beside a large tree trunk, partially obscured by green leaves. The ground is covered in a mix of dirt and fallen leaves. In the centre, a brown chicken is resting, with a grey and white chicken nearby. To the right, the tree trunk is visible, showing its rough texture, and a piece of orange fabric hangs down.
  • On the left, a blue and white chicken coop is visible, featuring a sloped roof and mesh sides. The ground in front is covered with dirt and patches of grass. In the centre, a ramp leads up to the coop entrance, with a few containers placed inside. To the right, a row of trees provides a natural backdrop, and a blue structure is partially visible behind the coop.
  • On the left, a cluster of tall trees with rough bark provides shade, their leaves creating a dappled light effect on the ground. The path is made of concrete, leading straight ahead. In the centre, the path is bordered by a wooden fence, with some greenery spilling over the top. To the right, a two-storey building is partially visible, with a balcony and windows.
  • On the left, a cluster of tall trees with green foliage provides shade, their trunks visible against the grass. The ground is a mix of grass and scattered leaves. In the centre, a concrete path leads to a two-storey building with large windows and a covered entrance. To the right, another building with a sloped roof is visible, featuring multiple windows and a grassy area in front.
  • On the left, a two-storey building with a flat roof features multiple windows and a staircase leading to the entrance. The ground is mostly grass, with some patches of bare earth and scattered leaves. In the centre, the grassy area is open and well-maintained, leading towards the building. To the right, another building with a sloped roof is visible, including a covered area and a garage door.
  • On the left, several picnic tables with metal frames are arranged under tall trees, their trunks visible and surrounded by a mix of dirt and grass. In the centre, a grassy area leads to a two-storey building with multiple windows and a flat roof. To the right, another building with a sloped roof is visible, along with a few colourful chairs scattered around.
  • On the left, a door leads to another room, with a bed visible inside. In the centre, several black metal bunk beds are arranged, some with mattresses and others bare. The floor is covered with dark carpet tiles, creating a uniform appearance. To the right, large windows are covered with dark curtains, and an air conditioning unit is mounted on the wall.
  • On the left, a row of black metal bunk beds is arranged, with some beds featuring beige mattresses and one with a blue mattress. The floor is covered with dark carpet tiles, creating a uniform pattern. In the centre, a clear pathway leads towards a door at the far end of the room. To the right, additional bunk beds are visible, all with bare mattresses.
  • On the left, a black metal bunk bed is positioned against the wall, featuring a bare mattress on the top and bottom. The floor is covered with dark carpet tiles arranged in a geometric pattern. In the centre, another bunk bed stands parallel, also with bare mattresses. To the right, a window is covered with dark curtains, allowing some light to filter through.
  • On the left, a row of shower cubicles is visible, with grey doors partially closed, and a notice attached to one instructing a time limit for showers. The floor is tiled with dark squares near the showers, transitioning to a lighter, smooth surface towards the centre. In the middle, two sinks are mounted on a grey countertop, with a mirror above. To the right, a window with a mesh screen allows light in, and a hand dryer is mounted on the wall.
  • On the left, a two-storey building features a flat roof and several windows, with a small porch area supported by white posts. In the centre, the building has a series of evenly spaced windows and a door, with a picnic table positioned in front. To the right, the building continues, with another door and a shaded area beneath the overhang. The ground is mostly grass, with some patches of bare earth and scattered leaves. The background consists of dense trees.
  • On the left, a row of stacked black chairs is positioned against the wall, with a black sofa nearby. The floor is smooth and light-coloured, extending across the room. In the centre, a large white screen is mounted on the wall, with a table in front of it. To the right, additional chairs are arranged, and a door leads to another area. The ceiling is plain, featuring ceiling fans and fluorescent lights for illumination.
  • On the left, a black armchair is positioned against a wall with grey sliding panels, which are closed. The floor is smooth and light-coloured, extending across the room. In the centre, the space is open and empty, leading towards the back. To the right, a dark brown sofa is placed against the wall, with a small cushion on one seat. Above, the ceiling is plain and features fluorescent lights, providing bright illumination throughout the area.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Employ people with disability
• Trained staff in disability awareness
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Ask all visitors if there are any specific needs to be met
• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.
• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• A quiet space is available at the venue/ facility
• Trained staff in communicating with people with learning or behavioural challenges
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide information in large print
• Provide digital communication materials (hard copy information is also available on line)
• Have an appropriate area for toileting an assistance dog
• Have handrails on all our stairways
• Have effective lighting throughout facility.

HEARING

• Have TVs with captioning option

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have accessible seating areas in theatrette
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have an accessible public toilet which is unlocked
• Have wheelchair accessible picnic tables
• Have wheelchair access to amusements and activities
• Have a wheelchair/scooter charging station (power point) in an accessible location
• Provide portable commode chairs
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (include picnic areas & BBQ)

PHYSICAL - HIGH SUPPORT NEEDS

• Have rooms which are interconnecting
• Provide room for hoist under the bed (minimum 100mm required to store a hoist)
• Have a bathroom which is fully accessible.

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
• Trained staff to respond to allergic reactions
• Adhere to The Food Authority requirements for allergy management in food preparation
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator
• Use organic (chemical and fragrance free) cleaning products