Albany Creek Leisure Centre

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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Allergies and Intolerances
  • A closer look inside the pool where the mushroom decors are situated. Numerous mushroom decorations can be found both within the pool and along the pathway outside the pool. The surrounding bushland is also easily observed, with the pool cover situated in the left-hand corner of the swimming pool. Furthermore, there is a poster displayed on the first level of the pool's staircase.
  • A closer look at the Albany Creek Leisure Centre’s entrance. Handrails are installed along a compact sloped entrance that guides you toward the two sliding glass doors. The vintage brown bricks are prominently featured in this scene, along with the billboard advertising the open-air aquatic center. Adjacent to the billboard, you'll find informative signs. In the top left corner, there's a visible CCTV camera. Additionally, a bench is situated beneath the Albany Creek billboard.
  • Small reception area inside the open-air aquatic centre. A turnstile gate acts as a barrier to accessing the aquatic center. Upon entering the reception area, you'll find the aquatic class registration on the left and a café along with a small childcare facility on the right. The reception area provides various amenities, including swimwear and pool equipment, such as pool bags. In the center of the hall, there is a laundry basket.
  • Another angle of the aquatic centre main entrance. Passing the reception area, you'll find the aquatic class sign-up on the left, while the café and a small childcare area are situated on the right. Inside the fridge, various drinks are noticeable. Additionally, there's a glass-covered freezer display right under the counter.
  • A closer look at the Albany Creek Leisure Centre’s main entrance. The glass doors at the rear provide a view of the accessible parking spaces from within. You'll notice several posters near the entrance. Moreover, the ceiling lights can be seen from outside. Positioned in the top left corner of the reception area is a speakerphone.
  • Front view of the reception area. A receptionist is clearly engaged in tasks on a laptop. On the left side of the reception space, there's a table stand, while a white door occupies the right corner. Prominent swimming-related posters are displayed near the front of the reception. The speakerphone and the wall clock are also within sight.
  • Outside view of KT’s Cafe. The café section appears roomy and well-arranged, much like the walkways. One of the café patrons is sitting under expansive umbrella-like canopies towards the rear. Trash bins with yellow and blue coloring are positioned right next to the blue fencing, and in the background, you can spot gum trees and palm trees.
  • Front view of the KT’s Cafe. A large flat-panel television is positioned next to the café's signboard. Various types of delicious foods and drinks are easily seen through the glass windows. Two diligent café employees are noticeable, and contemporary wall lights are positioned prominently above the café.
  • A small child creche inside the Albany Creek Leisure Centre. Various animal-themed decorations are distributed throughout the space. Kid-sized chairs and tables are also present in the area. In the middle is where the blue miniature fence separates the entire area. Additionally, there's a substantial safety net covering the child's play area. On the right side, you'll find a wall clock and a TV sitting on the desk.
  • A view of the 50m extensive outdoor swimming pool. Numerous people are strolling near the pool area, with towering gum trees forming a noticeable backdrop. Large pointed poles support the extensive white safety covers that encase the entire pool. Signs are positioned along the pathway adjacent to the swimming pool.
  • Grassed area with extensive shade inside the Albany Creek Leisure Centre. The building's exterior features a blend of brick walls and transparent glass windows. To the left, the grasses cover a significant portion of the area, complemented by a green canopy overhead. Adjacent to this setup, there's a handrail that guides toward a lower pathway.
  • Pathway leading to the indoor heated pool. Signs are affixed to the support posts of this particular section. Inside the indoor heated pool, numerous individuals are present. Bushes are notably prominent on both sides of the pathway, and metal fences enclose each side for safety. On the left, you can also spot a blue canopy within the metal fencing.
  • A closer look at the 50m outdoor swimming pool. Right before entering the water, numerous signs clearly state that diving is not allowed. A visible sticker informs pool guests that the shallow end has a depth of 1.2 meters. Additionally, a corrugated metal roof guardrail surrounds the area, featuring white safety roof covers. Inside the pool, there are handrails to aid swimmers. Furthermore, red lane ropes are visible at both ends of the pool.
  • Corner look of the 50m extensive outdoor pool. In this zone, safety railings are installed, accompanied by a sticker indicating that the deep end reaches a depth of 2.0 meters. In the backdrop, you can observe the tall gum trees and the corrugated metal roof. Horizontal blue pool flags are suspended, along with lane ropes extending across the pool.
  • A closer look at the 50m outdoor swimming pool. Right before entering the water, numerous signs clearly state that diving is not allowed. A visible sticker informs pool guests that the shallow end has a depth of 1.2 meters. Additionally, a corrugated metal roof guardrail surrounds the area, featuring white safety roof covers. Inside the pool, there are handrails to aid swimmers. Furthermore, red lane ropes are visible at both ends of the pool.
  • Another look of the 50m extensive outdoor pool. In this zone, safety railings are installed, accompanied by a sticker indicating that the deep end reaches a depth of 2.0 meters.
  • Area where the unisex changing places are located. The changing area is generously sized to accommodate several individuals simultaneously. The logo is strategically positioned for convenient visibility to those seeking the changing facilities. In the middle, a conspicuous green pole stands, with a metal post situated behind it. Furthermore, each accessible changing room is designed with small decorative perforations.
  • A closer look at one of the changing places. A large unisex logo is positioned at the front entrance of the changing room. Additionally, a small unisex logo, accompanied by the words "Changing Places," can be found on the left side of the stainless steel room. Furthermore, a fire hose reel is mounted on the brick wall located at the rear of the changing room.
  • Inside the bathroom of the open-air aquatic centre. The interior of the bathroom is quite roomy and well-equipped with essential fixtures. The regular toilet bowl and sink appear tidy and in good order. Additionally, there is a bathroom mirror and a holder for toilet paper. Handrails for support are also evident, with one situated beneath the shower area. An individual fluorescent light fixture is situated above, and underneath, you'll find a black floor mat.
  • Main entrance of the 24-hour Health Club. A prominent sign specific to the Albany Creek location is positioned directly above the glass doors. Moreover, notices are affixed to the doors indicating restrictions on children and allowing entry only for health club members. Additionally, glass windows flank either side of the main entrance door.
  • Inside the fully air-conditioned Health Club. Four revolving black doors are positioned directly in front of an area restricted to staff members only. Vertical fluorescent lights and three pendant lights above the desk provide illumination. On the left side, you can see a trash bin and a hand sanitizer dispenser adjacent to a large poster. The pathway within the interior of the club has a black-colored section, while the other part consists of plain wood flooring.
  • Inside the room intended for a spin workout. Several stationary spin bikes are neatly arranged within the room. Large electric fans are also positioned on either side of the area to provide ventilation. Towards the rear, there's a fire extinguisher as a safety precaution. Furthermore, the presence of glass windows on the right side adds an element of distraction during spin workouts, making them less monotonous due to the view outside.
  • Inside the room intended for a yoga workout. The yoga room offers significantly more space and can comfortably host a larger number of club members compared to the spin room. Additionally, the room is well-illuminated with numerous fluorescent lights and features multiple glass windows. A fire extinguisher is situated at the upper left corner of the room, next to the cabinets. Adjacent to the cabinet, there are two sets of stairs leading to a wide mirror placed at the top.
  • Inside the health club room, where various gym equipment is placed. The gym members are actively utilizing exercise equipment designed for spinning, yoga, and Pilates. Inside the room, multiple ceiling lights provide illumination, and a row of flat-screen TVs is positioned at the front. Additionally, large electric fans are placed near the front area for ventilation.
  • Another closer look inside one of the club’s workout rooms. The entire space is equipped with gym apparatus and features pairs of flat-screen TVs for the entertainment of club members during their workouts. Numerous club members are observed using various exercise machines. Additionally, the area is fitted with both vinyl and rubber flooring.
  • Left portion of the club room with various gym equipment. The space is encompassed by rubber flooring and is enclosed by a variety of exercise equipment, including differently sized exercise balls, sets of barbells, and stationary spin bikes. Adjacent to a club member, there's a flat-screen TV mounted. Additionally, positioned above the barbell sets is a logo displaying "coaching zone."
  • An accessible bathroom inside the health club room. A shower area is apparent, accompanied by a bench along the left side. The room is equipped with essential bathroom amenities, including hand soap and sanitizer, a bathroom sink paired with a mirror, and handrails positioned next to the regular toilet. Additionally, a rubbish bin is situated beneath the bathroom sink.
  • A closer look at the accessible unisex bathroom. The bathroom's main white door features the word "ladies" and a wheelchair logo at its center. Adjacent to the doorknob, there are four standard switches in view. Moreover, the front door of the bathroom is adorned in a way that makes it easily identifiable as an accessible bathroom.
  • Store image
  • Store image
  • Main entrance of Albany Creek Leisure Centre. Outside the main entrance, there's visible yellow and white road marking paint. The building itself is a small, brown brick structure with a sloping corrugated iron roof. You can spot hand railings leading to a glass door at the entrance. On the left side of the entrance area, there is signage indicating "Albany Creek."
  • View of one of the accessible car parks of the open-air aquatic centre. Many cars are visibly parking in the parking area, with gum and pine trees in view at the rear. Two vehicles are using the designated parking spaces for people with disabilities, leaving just one of those spaces unoccupied. Additionally, there is a white arrow marking the road between these accessible parking spots.
  • Pathway toward Albany Creek’s parking spaces. The space is expansive and well-arranged, featuring a variety of road markings with different symbols like arrows and dashed lines. Below the gum trees, there's a prominent billboard sign displaying "Albany Creek." Numerous cars are parked, and these parking areas are shaded by large pine and gum trees. Additionally, signage is strategically positioned at several intersections along the roads.
  • A sidewalk in the accessible parking space of Albany Creek Leisure Centre. The parking lot is enveloped by towering gum trees, providing ample shade, and it accommodates a substantial number of parked cars. Safety hand railings are strategically positioned along the parking lot's sidewalks for security. Inside the parking area, there is a massive post equipped with commercial lighting that stands prominently.
  • A closer look at one of the eight accessible car spaces in the area. Several cars are parked in various orientations, and the presence of prominent gum trees provides effective shading throughout the entire area. Yellow and white road markings are utilized to ensure the orderly arrangement of parking spaces. Also, small gardens adorn the front view of these parking spaces.
  • Another angle inside the Leisure Pool and Waterslide. The surroundings are enveloped by natural bushland, creating a picturesque setting. The pool area is expansive and impeccably kept. A safety railing is in clear view, and there are mushroom-like decorations in various colors. Furthermore, the area is effectively sheltered by a corrugated metal roof and a broad white roof cover, ensuring a comfortable environment.
  • Inside the Leisure Pool with Waterslide. A sign prohibiting running and diving is positioned on the brown cemented surface where a woman seems to be sitting. The entire recreational pool is crowded, with numerous individuals having a good time swimming and using the water slide. Inside the pool, you can spot mushroom-shaped decorations. Additionally, there's a gently curving walkway just beneath the water slide. Furthermore, the diving area is filled with people who are leisurely socializing.
  • Closer look at the outdoor pool with waterslide. The mushroom-themed decorations, including miniature mushroom ornaments, are easily seen. Additionally, the curved pool stairs next to the waterslide are clearly visible. While the diving area appears accessible, it is presently closed. Furthermore, the outdoor pool appears to be exceptionally well-maintained and clean.
  • Another angle of the pool where the mushroom decorations are very visible. Mushroom-themed decorations of various sizes are quite conspicuous, and one of these mushrooms even features a slide designed for children's enjoyment. The natural bushland in the background is also clearly visible, and there's a lodge house situated in the rear part of the area.
  • A closer look inside the pool where the mushroom decors are situated. Numerous mushroom decorations can be found both within the pool and along the pathway outside the pool. The surrounding bushland is also easily observed, with the pool cover situated in the left-hand corner of the swimming pool. Furthermore, there is a poster displayed on the first level of the pool's staircase.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Employ people with disability
• Trained staff in disability awareness
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• Trained staff in communicating with people with learning or behavioural challenges
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide digital communication materials (hard copy information is also available on line)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have an appropriate area for toileting an assistance dog
• Have effective lighting throughout facility.
• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Staff are trained in communicating with people who are deaf or have hearing loss

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have an accessible public toilet which is unlocked
• Provide portable hoist
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Provide wheelchair access to pool
• Provide wheelchair access to gym
• Have a pool ramp/hoist enabling entry into pool
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

PHYSICAL - HIGH SUPPORT NEEDS

• Have a Changing Places or Lift & Change toilet with a hoist and adult change table
• Provide room for hoist under the bed (minimum 100mm required to store a hoist)
• Have a bathroom which is fully accessible.
• Have a bathroom which is fully accessible and equipped with ceiling/floor hoist and adult change table.

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
• Trained staff to respond to allergic reactions
• Adhere to The Food Authority requirements for allergy management in food preparation
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator