The Events Centre Caloundra

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Physical - High support needs
Allergies and Intolerances

A modern building with a curved white roof and a sign reading "the events centre" on the front. A clock is mounted on a yellow cylindrical structure above. Blue flags with "café" are displayed near the entrance. The foreground features a road with marked disabled parking spaces and a pedestrian path lined with greenery. Trees are visible to the left, and palm trees are on the right.

A modern building with a curved roof and large glass windows is on the left, with a grassy area in front. The entrance features a distinctive yellow structure with a clock. A paved walkway leads to the entrance. On the right, a street with parked cars and a "END 2P AREA" sign is visible. The street is lined with utility poles and low-rise buildings. The pavement is marked with a blue parking space.

A modern building with a curved entrance and a large clock on a yellow cylindrical tower on the right. The foreground features a wide pavement with greenery along the edge. On the left, a street lined with parked cars and palm trees extends into the distance. The building has a sleek, contemporary design with a mix of metal and glass elements.

Entrance to a modern events centre with a large overhanging roof and glass doors. The sign above reads "the events centre" with stylised lettering. On the left, a pathway leads past a building with large windows and a mural, surrounded by lush greenery and trees. The ground is paved with light-coloured concrete, and the ceiling features a metal slatted design. Inside, a circular light fixture is visible.

On the left, a curved road with parked vehicles and a yellow line along the edge. A large tree is visible near the centre. On the right, a building with a flat roof and a balcony, featuring air conditioning units. Below, a car park with a sign indicating "Café Open" and another sign for event parking. A small orange cone is on the pavement near the road. The ground is a mix of concrete and grass.

A concrete car park entrance with two sections marked "Entry" and "Exit" above. The building has a flat roof and a row of windows on the upper level. Air conditioning units are mounted on the left side. The structure is supported by white pillars, and there are metal railings on the upper level. A yellow-painted kerb runs along the ground, leading to a central sign with parking information. The area is well-lit with shadows cast on the ground.

Underground car park with a concrete floor marked with yellow directional arrows and lines. Yellow and black pillars support the low ceiling, which has exposed ductwork and fluorescent lighting. Cars are parked on both sides, including white, red, and silver vehicles. The area is well-lit, and the space appears clean and organised.

Underground car park with a concrete floor and ceiling. On the left, several cars are parked, including a white and a silver vehicle. In the centre, a yellow column stands near a marked disabled parking space with blue and yellow lines. On the right, a blue and a red car are parked. The background features a glass entrance door with a sign above it. The ceiling has visible pipes and rectangular skylights.

Entrance to a venue from a car park. On the left, a sign reads "CAFE OPEN" with an arrow, next to a bin. The glass door in the centre has "the events centre" and "ENTRANCE" written on it. Inside, a staircase is visible. On the right, several parked cars, including a red and a blue one, are in the car park. The floor is concrete, and the ceiling has exposed pipes and lights. A black mat with "the events centre" is on the floor in front of the door.

A modern lift with shiny metallic doors is centred in the image, flanked by dark vertical panels. To the right, a staircase with a blue railing ascends, with a textured mat at the base. On the left, a wall-mounted electrical box and a vent are visible. The floor is tiled in a light brown shade, and the ceiling is white with recessed lighting fixtures. A sign with a pink background is mounted next to the lift.

On the left, a curved wall with wall-mounted lights and a green carpeted floor. In the middle, an elevator with a metallic door, a blue hand sanitiser station, and a fire extinguisher. On the right, a decorative wooden sculpture on a black stand and a blue partition. The ceiling is light-coloured with recessed lighting and ventilation. An exit sign is visible above. In the background, a café area with a digital menu board.

A modern interior with a lift on the left, featuring a metallic door and a striped panel design. To the right, a wooden panelled wall with a dark doorway. In the centre, a large, polished wooden sculpture sits on a pedestal, illuminated by natural light from above. The floor is carpeted in a green and grey pattern, and the ceiling has recessed lighting and a circular light fixture in the background.

Entrance to a building with large glass doors. On the left, a reflection shows palm trees and a street. The right side features wooden panelling with part of the word "Box" visible. Inside, a carpeted area with a circular light fixture on the ceiling, a reception desk, and digital screens. A black mat at the entrance reads "the events centre CALOUNDRA | SUNSHINE COAST." The floor outside is light-coloured with a textured surface.

Box office area with a wooden counter in the centre, featuring a potted plant and computer monitors. Above, a sign reads "BOX OFFICE". To the left, a display stand holds brochures and posters. The floor is carpeted with a geometric pattern. On the right, large windows offer a view of a building outside. The ceiling is smooth with recessed lighting.

A spacious lobby with a patterned carpet in shades of green and grey. On the right, there's a box office with a wooden counter and a plant. In the centre, a circular light fixture hangs from the ceiling. To the left, a digital display board and a potted plant are visible. The ceiling has recessed lighting and air vents. Signs for different theatre rooms are visible in the background.

Spacious lobby with patterned carpet flooring. On the left, a colourful sofa and a painting on the wall. Overhead signs direct to various rooms. In the centre, a wooden reception desk with digital screens above. A large potted plant is nearby. On the right, a box office counter with a circular light fixture above. Glass doors in the background lead outside, allowing natural light to enter. The ceiling is white with recessed lighting and air vents.

Entrance to Kings Theatre with open double doors on the left. The floor is carpeted with a geometric pattern. A small table with stools and a plant in a pot are nearby. On the right, a long bench is attached to the wall, which has several light fixtures. The ceiling is fitted with recessed lights and air vents. Further down the corridor, there are more plants and a digital display on the wall.

Entrance to Kings Theatre with double black doors slightly open, revealing a blue-lit interior. On the left, a black table with stacked plastic cups. On the right, a blue hand sanitiser station and a tall table with a stool. The floor is carpeted with a patterned design, and the ceiling has recessed lighting and air vents.

A hallway with patterned carpet flooring and a textured wall on the left. The ceiling is dotted with small lights. On the right, a set of double doors with wooden panels and metal frames is open, leading to another room with similar carpet and a curved wall. An illuminated exit sign is above the doors. The room beyond has a wall light fixture and some furniture, including a bench and a table.

An auditorium with rows of blue seats arranged in tiers on the left and centre. The floor is wooden with a warm tone. The walls are lined with vertical panels and illuminated by blue LED lights. The ceiling features a grid of acoustic panels and spotlights. On the right, there is a small area with additional seating and a table.

A large auditorium with rows of blue chairs arranged in a semi-circular pattern. The walls are lined with blue LED lights, creating a modern look. The ceiling features a geometric design with spotlights. The floor is wooden, and there are aisles dividing the seating sections. The view is from the stage, looking towards the back of the auditorium.

Rows of blue chairs fill a large auditorium, with a central aisle leading up to a stage. The walls are adorned with geometric patterns and blue lighting accents. The ceiling features a complex grid of lights and panels. The floor is wooden, and the space is well-lit, creating a vibrant atmosphere.

A large auditorium with rows of blue seats facing a stage at the back. The stage is framed by dark curtains. In the centre, there is a control desk with equipment and chairs. The walls are lined with vertical panels and illuminated by blue lights. The ceiling features a grid of beams and spotlights. The floor is wooden, and there are handrails along the aisles.

Rows of blue theatre seats are arranged in a large auditorium. The seats are on a sloped floor, leading up to the back of the room. The walls are lined with blue LED lights, creating a modern atmosphere. The ceiling is equipped with rectangular panels and spotlights. The floor is wooden, adding warmth to the space.

Accessible bathroom with a white sink and a mirror on the left wall. Above the sink are a soap dispenser and a paper towel dispenser. In the centre, a toilet with a blue seat is equipped with support rails on both sides. A black toilet paper dispenser is mounted on the wall beside it. On the right, a sanitary bin is placed against the wall. The floor is tiled in a light brown colour, and the walls are painted white.

A spacious lobby area with a patterned carpet floor. On the left, there is a hallway leading to a room with blue chairs, and a sign above pointing to various locations like Kings Theatre and Glasshouse Room. A potted plant sits near a colourful cushioned bench. In the centre, a counter with digital screens above displays event information. On the right, a blue vending machine is visible near another hallway. The ceiling has recessed lighting and air vents.

A hallway with open double doors leading to a spacious area. On the left, there are white cabinets with handles. The floor is covered with a patterned carpet in shades of green and grey. In the distance, rows of blue chairs are arranged, and there are tables with metal frames. The ceiling is white with recessed lighting, and the walls are lined with dark panels.

A spacious indoor venue with a mix of carpeted and wooden flooring. On the left, there are rows of blue chairs facing a stage area. The right side features high tables with stools and potted plants. The ceiling is high with large windows allowing natural light. The walls are white with blue vertical accents, and there are doors at the far end. The ceiling has lighting fixtures and speakers.

A spacious indoor venue with rows of blue chairs arranged in the centre on a wooden floor. To the left, there are tall tables and chairs, along with potted plants. The right side features a carpeted area with additional seating and tables. The ceiling is high with visible lighting fixtures, and large windows allow natural light to enter. In the background, there are more plants and a dark curtain. The far right shows an open corridor leading to another area.

A spacious hall with a wooden floor and a high, panelled ceiling. On the left, there is a small stage and several round tables with black tablecloths and chairs. The right side features rows of blue chairs and a few tall tables with stools. The back wall has large windows and black panels, with lighting fixtures and speakers suspended from the ceiling.

A spacious hall with a polished wooden floor. In the foreground, several round tables are covered with black tablecloths, surrounded by chairs with black and white striped covers. In the background, rows of blue chairs are neatly arranged. The ceiling is high with a grid pattern and features lighting fixtures. The walls have large windows near the ceiling, allowing natural light to enter. On the sides, there are tall plants in pots and some high tables with stools.

A spacious indoor venue with a polished wooden floor. On the left, there are high tables with stools and a few potted plants. In the centre, rows of blue chairs are arranged in front of a stage area. On the right, round tables with chairs are scattered. The ceiling is high with wooden panels and equipped with lighting and speakers. Large windows near the ceiling allow natural light to enter.

A spacious room with a polished wooden floor and a high ceiling featuring recessed lighting. In the centre, there are several round tables covered with black tablecloths, each surrounded by chairs with a woven pattern. At the back, a small stage is set against a black curtain. Potted plants are placed along the walls, and a large screen is visible to the right. The walls have high windows, allowing natural light to enter.

A hallway with a sign reading "Playhouse Theatre" above a set of carpeted stairs leading upwards. On the left wall, there is a sign with arrows indicating directions to the toilets and accessible facilities. On the right, a tall table with a black stool and a colourful cushion on the floor. The floor is carpeted with a patterned design, and the walls are painted in light colours.

A hallway with a patterned blue carpet and a row of blue chairs lined up against the left wall. Several framed artworks hang above the chairs. On the right, an open door leads to a dimly lit room with a staircase. The ceiling has track lighting, and at the far end of the hallway, there is a closed door with an exit sign above it.

A hallway with a patterned carpet leads to an open door on the right, marked "Sethna Pumicestone Gallery." Inside, the gallery has blue walls and a mural of a seascape. Blue chairs are lined up against the left wall. On the left side of the hallway, there is a partially open door and a trolley with luggage. The ceiling has recessed lighting, and the walls are painted in a light colour.

A lecture hall with tiered seating on the left, featuring rows of beige chairs. A staircase with a dark blue patterned carpet runs alongside the seats. The right side has a wall with beige and black acoustic panels. The floor in the foreground is a mix of dark blue patterned carpet and plain dark flooring. The ceiling is equipped with spotlights and a lighting rig.

A theatre stage with a black curtain backdrop. The floor is dark and smooth, extending to the front of the stage. On the left, there is a staircase leading up to a higher level. On the right, there are some technical equipment and a ladder. Overhead, stage lights are visible, casting a bright glow. The ceiling is not visible.

A lecture hall with tiered seating on the right, featuring beige upholstered chairs. The floor is carpeted in a dark blue pattern. On the left, there is a walkway with a metal railing and a door with a blue light visible through it. The walls are panelled in a light colour, and the ceiling has recessed lighting and mounted speakers.

A theatre interior with rows of beige seats on the right, arranged in a tiered fashion. The floor is covered with a blue carpet featuring a floral pattern. On the left is a stage with a dark backdrop and blue lighting. Above the stage, several stage lights are mounted. The walls are lined with beige panels, and the ceiling is equipped with recessed lighting.

A small auditorium with tiered seating. Beige upholstered chairs are arranged in rows on a blue carpet with a floral pattern. The left wall is covered with large, rectangular acoustic panels, and a fire hose reel sign is visible. The right side features a wooden handrail along the stairs. The ceiling is angled with recessed lighting.

A theatre interior with rows of beige seats facing a stage. The stage is empty with a blue-lit floor and a black curtain backdrop. Overhead, there are stage lights mounted on a metal truss. The walls are lined with beige acoustic panels. The floor is carpeted in blue with a pattern, and the ceiling is white with recessed lighting and a central air vent.

A public restroom with a white tiled floor and white walls. On the right, there's a sink with a soap dispenser above it. Next to the sink is a toilet with support rails on both sides. Above the toilet, a small white box is mounted on the wall. To the left of the toilet, a large toilet paper dispenser is attached to the wall. In the foreground on the left, a black bin with a silver lid is visible.

Entrance to a building with glass sliding doors. On the left, there's a sign for "the Events Centre" with details about opening hours and conditions of entry. Inside, a reception area with a patterned counter and vertical wooden slats on the wall. The floor is carpeted with a zigzag pattern. The ceiling is light-coloured with recessed lighting. The exterior floor is a mix of brick and concrete.

A corridor with a patterned carpet floor and a ceiling with recessed lighting and air vents. On the right, there's a coffee counter with a blue and white patterned front, labelled "Coffee Collection". On the left, large glass windows and a hand sanitiser station. Colourful armchairs are placed along the left side. In the background, a seating area with tables and chairs. Overhead signs direct to various rooms and the main entrance.

Outdoor café area with several tables and chairs on a tiled floor. On the left, a wooden bench runs along a wall with decorative tiles. The ceiling features wooden slats and string lights. A vertical garden with lush greenery is above the glass wall on the right, which separates the outdoor seating from the indoor café. Inside, a counter with patterned tiles displays a sign for coffee. Large windows reflect the surrounding greenery.

Outdoor seating area with numerous tables and chairs arranged on a tiled floor. On the left, a glass wall reflects the interior. The right side features a patterned wall with a long bench. The ceiling is wooden with hanging lights and potted plants. Large windows provide a view of trees and buildings outside.

Outdoor café with wicker chairs and round tables on a tiled floor. The left side has a long bench with patterned tiles. The ceiling features wooden slats and hanging lights, with a green plant wall running along the top. Glass doors on the right lead to an indoor area with a counter and more seating. Reflections of trees and buildings are visible in the glass.

On the left, a room with rows of blue chairs facing forward, with colourful artwork on the walls. The floor is carpeted in a light grey pattern. On the right, a hallway with a brown and green patterned carpet, featuring several large potted plants. A digital screen is mounted on the wall displaying an advertisement. The ceiling has recessed lighting and air vents. A partially open door with a sign above it reads "ROOM".

A hallway with grey walls and a partially open door leading to the "Beausang Room". On the left, there are two grey doors, one labelled "Fire Hose Reel Fire Extinguisher" with a diagram, and a fire extinguisher sign above. The floor is carpeted with a patterned design. Inside the room, rows of blue chairs are visible. The ceiling has recessed lighting and a circular air vent. A red emergency button is mounted on the right wall.

A spacious conference room with a grey patterned carpet and a white ceiling featuring linear lights. On the right, rows of blue chairs are arranged facing a white screen at the front. The left side has colourful, patterned sofas near large windows that let in natural light. The walls are adorned with framed artwork.

A conference room with rows of blue chairs arranged in the centre. On the left, there's a large dark panel on the wall and a white board. The right side features large windows with blinds partially drawn, allowing natural light in. The floor is covered with a patterned carpet in shades of grey and green. The ceiling is white with recessed lighting and air vents. In the background, there are framed pictures on the wall and a small seating area with colourful cushions.

A conference room with rows of blue chairs facing a white projection screen at the front. The walls are adorned with colourful artwork. The ceiling features linear lights and a large air vent. The floor is carpeted with a patterned design. Windows on the left allow natural light to enter, and a small table with items is visible near the windows.

Rows of blue chairs are arranged in a conference room. On the left, there are grey partition walls. On the right, large windows allow natural light to enter, showing a view of trees and buildings outside. The ceiling is white with recessed lighting and air vents. The floor is carpeted in a patterned design. At the back, there is a projector mounted on the ceiling and an exit sign above a door.

A conference room with rows of blue chairs arranged in the centre. On the left, there is a long table against a wall with vertical panels. The right side features a large white display board. The background has large windows allowing natural light, and the floor is covered with a patterned carpet. The ceiling is white with recessed lighting and circular air vents.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Trained staff in disability awareness

• Ask all visitors if there are any specific needs to be met

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.

• Advise booking coordinators of the access needs of guests at the time of booking

• Have a place to store mobility and/or medical equipment (e.g wheelchair, oxygen)

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Trained staff in communicating with people with learning or behavioural challenges

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide information in large print

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have raised tactile buttons in our lifts

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

• Have an appropriate area for toileting an assistance dog (external)

HEARING

• Have a hearing loop

• Have volume controlled phones

• Have visual alerts for emergencies (Include flashing light)

• Have transmitter receivers for hearing aids

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

• Grab rails are in the accessible toilets only

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have accessible seating areas in theatrette

• Have an accessible public toilet which is unlocked

• Provide portable ramps

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

• Have 3 accessible car parking spaces

PHYSICAL - HIGH SUPPORT NEEDS

• Have a bathroom which is enhanced accessible features

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

• Trained staff to respond to allergic reactions

• Adhere to The Food Authority requirements for allergy management in food preparation

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator

• Use organic (chemical and fragrance free) cleaning products