Sunshine Coast Airport

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair

A covered airport departures area with a long, white canopy extending across the scene. On the left, there are construction barriers and signs, including a blue "Departures" sign. In the middle, a pedestrian crossing with red and white stripes leads to the road. On the right, a red vehicle is parked near the kerb. Palm trees are visible in the background, and the road has markings for passenger drop-off. The area is well-lit with overhead lights.

A woman’s face reflected in a phone screen at a departures area.

A group of smiling people posing for a selfie at night.

A covered walkway leads to the departures area of an airport. On the left, there are orange traffic barriers and signs directing passengers to departures and toilets. The right side features a glass entrance with a blue "Departures" sign above. The floor is a mix of concrete and tiled sections, with a blue line marking a path. The ceiling is white with recessed lighting. A construction notice thanks passengers for their patience during terminal expansion.

A road with a pedestrian crossing in the foreground, marked with red and white stripes. On the left, there are orange traffic cones and a concrete barrier. A covered walkway with signs for "Departures" and "Alliance" runs along the left side, with a black vehicle parked nearby. On the right, a convex mirror is mounted on a pole, and a green sign indicates an "Emergency Assembly Point." Trees and bushes line the pavement, and the road curves to the right in the background.

Construction site with portable buildings on either side, marked "ATCO" with yellow trim. Signs indicate toilets and pedestrian access. Fencing displays "Danger Construction Site" and "Sunshine Coast Airport" branding. A ramp leads to the buildings. A "Stop" sign and a yellow "Pedestrian Access" sign are visible. The ground is concrete, and the background shows a large white building with partial signage.

A waiting area in an airport with a green carpeted floor. On the left, there is a door with a sign and a small desk with a chair. Several wheelchairs are lined up against the wall. In the centre, a wall displays signage about terminal expansion. On the right, there are rows of black seating and a digital display screen. The ceiling is white with recessed lighting and air vents.

A spacious indoor area with a high, white tent-like ceiling. The floor is carpeted in dark grey. On the left, there are rows of metal and black mesh seating. In the centre, there are queue barriers with metal posts and black straps. The right side features a colourful wall with abstract shapes and a message thanking travellers. An air conditioning unit and a red vending machine are also on the right. The lighting is bright, with reflections visible on the ceiling.

Inside an airport terminal with a carpeted floor and a white tent-like ceiling. On the left, large windows offer a view of the outside, with a red sign and a bin nearby. In the centre, there are rows of metal and black seating, with queue barriers forming a pathway. On the right, a red wheelchair is partially visible. The background features a sign for Sunshine Coast Airport and more seating. Overhead lights are evenly spaced along the ceiling.

A tiled floor with a pattern of light and dark squares. In the foreground, there are several tables with blue and black chairs. The background features a large mural depicting an airport terminal and signage for Sunshine Coast Airport, thanking visitors for their patience during terminal expansion. On the left, there's a digital display with transport information and a Hertz advertisement. The ceiling is white with recessed lighting and a visible air vent.

A modern airport arrivals area with a covered walkway on the left, featuring a sign that reads "Arrivals" in blue. The entrance is glass-fronted with visible signage for a café. A pedestrian crossing with red and white stripes is in the foreground. On the right, a road with marked lanes runs parallel to a pavement lined with trees. Construction barriers with advertisements are visible in the background, along with a parked car further down the road.

A road with a designated lane on the left, marked by yellow lines and black-and-yellow bollards. A white car is parked further down the lane. On the right, a pavement with a "Trolley Return" sign and metal trolley racks. Trees with green foliage line the pavement, and a black metal fence separates the pavement from a car park. Advertising banners are displayed on a wall to the left. The ground is asphalt and concrete, with mulch around the tree bases.

A covered walkway at an airport with a large advertisement on the left for Sunshine Coast Airport, featuring a map and the slogan "The Natural Choice." Above, a sign for Air New Zealand is visible. On the right, a red "Departures" sign hangs above the pavement, where a black vehicle is parked. Orange barriers and traffic cones line the kerb. The ceiling is white with lights, and the floor has a marked path for rental cars. Palm trees are visible in the background.

On the left, there are orange traffic barriers and a sign for Air New Zealand. In the centre, a construction wall displays directions to departures and toilets, along with a message thanking for patience during terminal expansion. On the right, the entrance to the departures area is visible with a blue sign above glass doors. The floor is a mix of concrete and tiled sections, and the ceiling is white with recessed lighting.

A curved road runs through the centre, with a pedestrian walkway on the right. The walkway is covered by a white ceiling with lights and supported by white pillars. A bench and some plants are along the walkway. On the left, there are trees and several flags near a fence. A control tower is visible in the background. The road has marked lanes and a sign indicating a pick-up area. The scene is well-lit, suggesting early morning or late afternoon.

A road with marked parking spaces in the foreground, labelled for rideshare and passenger pick-up. Behind the road, there is a fenced area with a bus shelter and several flagpoles displaying flags. Trees and shrubs are scattered throughout the area. In the background, a control tower is visible, along with a parked truck. Street lamps are positioned along the road and within the fenced area.

A covered walkway with a bench on the left, next to a sign for shuttles and transfers. The pavement is light grey, and the road is adjacent. In the background, a building with a canopy and glass windows is visible, with palm trees and flags on poles. The sky is a gradient of light colours, suggesting early morning or late afternoon.

A construction area with a portable building on the left, marked with "ATCO" and contact details. A ramp leads up to the building. A fence with signage directs to toilets and indicates construction. In the centre, a "Pedestrian Access" sign is attached to a pole. On the right, people walk along a path bordered by orange barriers and cones. A tree and industrial buildings are visible in the background. The ground is paved, and the sky is partly cloudy.

A shower room is visible on the left, featuring a showerhead, grab bars, and a foldable bench. The door is open, displaying a sign indicating accessibility. On the right, a metal ramp with railings leads to the entrance of a portable building with small windows. In the background, there is a control tower and some greenery, along with traffic cones on the pavement.

A spacious, accessible bathroom with a grey floor and white walls. On the left, a stainless steel sink with a soap dispenser above and a black bin below. In the centre, a toilet with a blue seat, surrounded by metal grab bars, a paper dispenser, and a bin. On the right, a shower area with a handheld showerhead, grab bars, and a white curtain. A foldable bench is attached to the wall. The ceiling has a fluorescent light fixture.

A parking area with a white car parked in a disabled parking space marked with a blue symbol on the ground. Yellow lines and bollards are present around the parking spaces. Tall palm trees line the left side, with a red car visible further back. In the background, there are more trees, a building, and a covered seating area. The ground is asphalt, and there are streetlights and a fence in the distance.

A red and white striped pedestrian crossing leads to a painted wall with colourful designs and arrows indicating "Departures" and "Arrivals". Behind the wall, there are several large green trees and a few smaller palm trees. The ground is asphalt, and there are yellow bollards near the crossing. The area is bordered by black metal fencing on both sides. In the background, there are buildings partially visible through the trees.

A concrete wall with colourful mosaic designs and the words "Departures" with a left arrow and "Arrivals" with a right arrow. In the foreground, there's a paved walkway with a tactile strip. Behind the wall, lush green trees and small palm plants are visible. In the background, a building with a flat roof and glass windows is partially obscured by the foliage. The sunlight filters through the trees, casting shadows on the ground.

On the left, there is a white control tower with a blue-tinted glass section at the top, surrounded by greenery and a low building with a grey roof. On the right, a temporary bus stop sign is visible next to a small, light blue shelter. The road runs through the centre, with yellow markings and a streetlamp. Trees with dense foliage are on the right, providing shade. The pavement is grey, and the sky is clear and blue.

A road with a red and white striped pedestrian crossing in the foreground. To the left, there's a footpath with grass and a sign that reads "PEAKER STOP DO NOT OVERTAKE." In the background, a parking area with several cars is visible, covered by a white canopy. Trees and streetlights are scattered throughout the scene, and a purple sign indicating "Covered" parking is on the right. The sky is clear, and the area is well-lit.

A pathway leads to a zebra crossing with red and white stripes. On the left, a pink sign indicates covered parking and directions to the terminal. On the right, a sign points to the terminal with an aeroplane icon. A purple sign provides parking payment options. The background features a building with palm trees and a fence. The ground has yellow and black striped markings, and there are yellow kerb stops.

A covered parking area with a silver SUV parked on the right in a space marked with a blue disabled parking symbol. Yellow and black diagonal lines are painted on the ground in the centre, with three yellow bollards. A signpost with "P Covered" is visible. In the background, there are signs for "Terminal" and "Machjet International" on a building. The area is enclosed by a black metal fence, and there are some trees and plants near the fence. The ceiling is a white canopy structure.

A car park with a covered structure featuring white, curved canopies supported by poles. Numerous vehicles, including a white pickup truck and various cars, are parked beneath the shelters. The ground is paved with asphalt, and a white arrow is painted on the surface, indicating direction. A signpost points towards a terminal, suggesting a nearby airport or transport hub. Trees with green foliage are visible in the background.

A road with a pedestrian crossing in the centre, flanked by a grassy verge on the left and a pavement on the right. On the left, there is a covered parking area with several parked cars and a fence. A signpost indicates directions. On the right, a large billboard is visible above a fence, with palm trees and other greenery nearby. The sky is partly cloudy.

A road with two lanes marked by white arrows pointing forward. In the middle, there are barriers and bollards. On the right, a tall sign reads "Long Term" and "E-Entry" with a parking symbol. The left side has grassy areas and trees, with a row of parked cars visible in the distance. The background features a line of trees, and the lighting suggests a sunset. Streetlights are positioned along the road.

A pedestrian crossing with white stripes is in the foreground, leading to a pavement. On the left, there are parked cars, including a white and a blue vehicle. The road has directional signs, including "No Entry" and "Left Turn Only". In the background, there are trees and a few palm trees, with a building partially visible. A streetlamp and a green utility box are on the right, surrounded by low shrubs and grass.

A car park with several vehicles, including a red car and a dark blue car, parked in designated disabled spaces marked with blue paint and wheelchair symbols. Yellow-striped areas separate the spaces. A shopping trolley is on the right near a pavement. Tall streetlights line the area, and trees are visible in the background. The ground is asphalt, and there are directional arrows painted on the surface.

A covered walkway leads to the departures area of an airport. On the left, there are orange traffic barriers and a sign for Air New Zealand. The centre features a large sign with directions to departures and toilets, along with a message about terminal expansion. On the right, glass doors with a blue "Departures" sign above lead into the terminal. The floor is a mix of concrete and tiled sections, and the ceiling is lined with lights.

Entrance to an airport departures area. On the left, a dark blue sign with white text and icons directs to departures and toilets. In the centre, glass doors with a blue "Departures" sign above lead inside. On the right, a row of luggage trolleys is parked near a "Trolley Return" sign. The floor is a mix of tiles and concrete, and the ceiling is white with recessed lighting. A plant with large leaves is near the trolleys.

Entrance to an airport terminal with a blue "Departures" sign above glass sliding doors on the left. A row of luggage trolleys is parked near a "Trolley Return" sign. The right side features a covered walkway with a sign for "Alliance Airlines" and a row of rubbish bins. The ground is paved with a mix of concrete and tiles, and there are plants and small trees along the building's exterior. The ceiling is lined with lights.

An airport check-in area with a green carpeted floor. On the right, there are several check-in counters with digital screens above them displaying "Sunshine Coast Airport". In the centre, there are queue barriers with signs indicating "Domestic Check-in". On the left, there is a row of black seating against a wall with informational displays. The ceiling is white with recessed lighting and ventilation panels.

Inside an airport terminal with a green and grey carpeted floor. On the left, there are rows of metal chairs and a sign pointing to the gates. In the centre, vending machines are lined up against the wall. On the right, large glass doors lead outside, with a sign for Sunshine Coast Airport on the wall. Recycling bins in red, yellow, and green are positioned nearby. The ceiling is light-coloured with recessed lighting.

An airport check-in area with a green carpeted floor. On the left, there are check-in counters with digital screens displaying "Sunshine Coast Airport." In the centre, there are queue barriers with signs for priority check-in. On the right, there are rows of black seating and vending machines. The ceiling is white with large fans and recessed lighting.

A row of check-in counters at an airport, each with a monitor displaying "Sunshine Coast Airport". The counters are wooden with black tops, and there are black stanchions with belts forming a queue area in front. The floor is carpeted with a green and blue geometric pattern. Above, a large ceiling fan is visible, and a digital flight information screen is on the right. The ceiling is white with recessed lighting and skylights.

A brightly lit airport area with a yellow "Departures" sign above glass doors on the left. In the centre, there's a digital display with an advertisement, flanked by two red vending machines stocked with drinks and snacks. A stand with a cartoon character and a QR code is in front of the display. The floor is tiled in a light colour, and the ceiling has recessed lighting. Large windows in the background reveal some outdoor structures and plants.

A yellow sign with "Departures" is above a set of glass sliding doors. To the right, there's a cartoon character cutout holding a sign with QR codes. The floor is tiled with a mix of light and dark squares, leading to a corridor with plants and large windows. On the left, there's a light blue door. The ceiling has recessed lighting.

A covered walkway with a tiled floor featuring a geometric pattern. On the left, there's a metallic sculpture surrounded by plants and mulch. Further along, benches and a blue sign are visible. A yellow caution sign is placed on the floor. The right side has large glass windows, offering a view of trees and a street outside. The ceiling is flat and white, with a series of beams supporting the structure.

A covered walkway with a tiled floor leads to an entrance in the distance. On the left, there are large green plants and a sign reminding people to prepare for screening by removing jackets, hats, and belts, and emptying pockets. On the right, there is a glass wall with a blue sign. A yellow caution sign and red bollards are visible further along the path. The ceiling is white and flat.

A corridor leading to a security screening area. On the left, there's a sign with instructions for preparing for screening, including clothing and pocket checks. Plants are visible at the base of the sign. The floor is tiled with a pattern of light and dark squares. On the right, a glass wall with a blue "DEPARTURES" sign. The entrance to the security area has yellow framing and a sign that reads "Fly through security." Outside, trees and a road are visible through the glass.

A security screening area with a tiled floor and a white ceiling with recessed lights. On the left, there are advertisements, including one for sushi and another offering a chance to win a voucher. In the centre, black retractable barriers guide the queue. On the right, a large blue sign instructs passengers to prepare for security checks. Recycling bins are visible in the background. A caution sign is on the floor near the entrance.

A spacious airport security area with a tiled floor. On the left, a yellow-framed glass exit door with an illuminated exit sign above. In the centre, retractable barriers guide passengers, with informational signs on pillars. On the right, a security screening area with a conveyor belt and a large wall sign reading "Sunshine Coast Airport." The ceiling has recessed lighting and air vents. Walls display various informational posters.

Security checkpoint area with two large scanning machines on either side, each with a conveyor belt and grey trays. In the centre, there are metal detectors and a barrier with a sign above indicating directions. The floor is tiled with a pattern, and there are social distancing markers. The ceiling features large fans and recessed lighting. Walls have colourful abstract designs, and a water cooler is visible on the left.

An airport terminal with a tiled floor and a high ceiling. On the left, there are signs for international and domestic gates and toilets, with a Coca-Cola vending machine nearby. In the centre, there are rows of black seating and a bar area with tables and chairs. On the right, a vending machine and a café counter with a "Pay Here" sign are visible. Overhead signs direct to departure gates, bar, exit, and shopping. Hanging plants are suspended from the ceiling.

A spacious airport terminal with a tiled floor and high, white ceiling. On the left, there are signs directing to toilets, gates, a bar, and shopping. A vending machine and a newsstand are visible. In the centre, there are rows of tables and chairs, some with blue and black seats. Recycling bins are nearby. The right side features a large digital display board and a café counter. Hanging plants are suspended from the ceiling.

A spacious indoor area with a food court on the left featuring a long counter with display screens and a variety of food and drink items. The floor is tiled with a geometric pattern. On the right, there are tables and chairs in various colours, with a green recycling bin nearby. The ceiling is high with exposed beams and hanging lights. In the background, there are signs and more seating areas, with some decorative plants hanging from the ceiling.

A spacious indoor area with a high ceiling featuring a network of white beams and hanging plants. In the foreground, there are rows of black seating and high stools. The middle section has numerous wooden tables and chairs. To the left, there's a bar with a counter and stools. On the right, a convenience store with a sign for phone charging. Digital screens and advertisements are visible on the walls. The floor is tiled in a light colour.

Inside an airport terminal, there are wooden tables and chairs arranged in the foreground. In the middle, a bar area named "Glasshouse" offers espresso, beer, and wine, with colourful high stools in front. Above, digital screens display flight information and an advertisement about travel insurance. The ceiling is high with a modern design, and hanging plants are attached to white pillars on both sides. The floor is tiled, and large windows are visible in the background.

A spacious food court with a high, white ceiling featuring geometric patterns. In the foreground, there are curved tables with green and light blue chairs. The middle area has numerous wooden tables and chairs arranged neatly. The background shows various food outlets with illuminated signs. Hanging plants are suspended from the ceiling, and the floor is a mix of tiled patterns. Bright lighting illuminates the entire area.

An airport terminal with a tiled floor and a high ceiling. On the left, rows of black seating face towards gates 4, 5, and 6, with vending machines nearby. In the centre, a bright digital display stands next to recycling bins. On the right, a sign for "NEWSTRAVELS" hangs above, with directions for departure gates, a bar, exit, and shopping. Further back, a dining area with tables and chairs is visible, along with more vending machines and signage.

Two doors with metallic frames are set in a white wall. The left door is marked for baby care with a sign and a yellow caution notice. The right door is designated for accessible use, also with a caution sign. Between the doors, a feedback device with smiley faces is mounted on the wall. Below it, there are signs indicating a unisex toilet with baby change on the left and a unisex toilet with left-hand access on the right. The floor is tiled in a light brown colour.

A public restroom with white tiled walls and a blue mosaic border. On the left, a wall-mounted sink with a mirror above it. Below the sink, there are exposed pipes and a metal support bar. In the centre, a white toilet with grab bars on either side and a small bin next to it. On the right, a door with a yellow caution sign reading "Open Door With Care." The floor is covered with beige tiles, and the ceiling has a light fixture and a vent.

A room with white tiled walls featuring a blue and green mosaic border. On the left, there are two grey chairs, a microwave on a blue countertop, and a sink with a mirror above it. A soap dispenser and paper towel holder are mounted on the wall. In the centre, a door leads to another area. On the right, a baby changing station is mounted on the wall. The floor is covered with beige tiles, and a black bin is positioned near the changing station. The ceiling is white with recessed lighting.

A corridor with a ramp on the left leading to a sign that reads "Sunshine Coast Airport." The walls are adorned with promotional graphics and text about terminal redevelopment. On the right, there is a glass door entrance. The floor is concrete, and the ceiling is covered with panels featuring recessed lighting.

A corridor with a grey carpeted floor and a white tent-like ceiling. On the left, there is a glass door leading outside, with a view of plants and a tree. A wooden recycling bin with colourful labels is positioned near the door. On the right, rows of black chairs are aligned along the wall, which features a colourful mural. The corridor extends into the distance, with more seating visible further along.

A corridor with a grey carpeted floor and a white tent-like ceiling. On the left, there's a glass door with a colourful recycling bin nearby. The wall has a mural with soft colours. On the right, two red vending machines are filled with snacks and drinks. Further down, rows of grey metal chairs are arranged in a waiting area. The space is well-lit with natural light coming from windows at the far end.

A spacious airport waiting area with rows of black seating on both sides. The left wall features large, colourful murals with abstract shapes and images of landscapes. The right side has large windows allowing natural light to flood in, with signs for Gate 5 visible. The floor is carpeted in dark tones, and the ceiling is tent-like with exposed beams and lighting fixtures. In the background, there are more seats and a boarding area with signs and barriers.

Inside an airport terminal with a white tent-like ceiling. On the left, there are large windows allowing natural light to illuminate the space. In the centre, rows of grey seating are arranged, with metal stanchions forming queue lines. The right wall features colourful murals and a sign thanking travellers. A red wheelchair is positioned near the wall. The floor is carpeted in dark grey, and overhead lights are evenly spaced along the ceiling.

Inside an airport terminal with a high, tent-like ceiling. On the left, there are large glass doors and rows of metal seating. The right side features a counter with electronic devices and a wheelchair nearby. The back wall displays colourful graphics and text reading "Thanks for flying from the Sunny Coast, see you soon." The floor is carpeted with a dark pattern, and there are stanchions with belts forming a queue area. Bright lighting creates a warm atmosphere.

Inside an airport gate area with a carpeted floor. In the centre, glass doors lead to the tarmac, where boarding ramps are visible. Above the doors, a digital screen displays an advertisement. To the left, a counter with a computer and a fire extinguisher. On the right, another counter with a small device and an umbrella. The ceiling is tent-like, and the area is well-lit with natural light streaming through the windows.

A tarmac area with a wide view of an airport apron. On the left, there are numbered signs and a pedestrian walkway marked with white stripes. Concrete barriers separate the walkway from the main tarmac. In the centre, there are mobile staircases and ground service vehicles. The right side shows an open expanse of tarmac with a few distant buildings and trees on the horizon. The sky is clear with a warm glow near the horizon.

On the left, there is a set of mobile stairs with a canopy, positioned on an airport tarmac. To the right, a white airport vehicle marked "Swissport" is parked beside another set of mobile stairs. In the background, the tarmac extends towards a line of trees and distant buildings. The foreground features a concrete barrier with a metal railing. The sky is clear with a gradient from light to darker tones.

A mobile passenger boarding ramp is positioned on an airport tarmac. The ramp is labelled with "Sunshine Coast Airport" and "100% Electric". It has a covered walkway with a metal frame. To the right, there is a large white tent-like structure with glass windows, and concrete barriers in front. The ground features a marked pedestrian crossing with white stripes. The background shows an open area with a clear sky and a hint of sunset.

A temporary structure with transparent panels and colourful images on the sides, labelled "Sunshine Coast Airport". The entrance has a metal ramp with railings. Concrete blocks with straps secure the structure. The ground is marked with white pedestrian crossing lines. In the background, there are numbered poles and a building with a modern design. The area is well-lit, and the sky is clear.

On the left, there is a covered mobile ramp labelled "AVIRAMP 3" with a metal frame and canopy. In the centre, a tall light pole stands next to orange and yellow safety barriers. On the right, two open metal staircases are positioned on the tarmac, each attached to a small vehicle. The ground is marked with white dashed lines and arrows. In the background, there is a grassy area and distant buildings under a clear sky.

On the left, there is a long, white airport terminal building with a sign indicating "Arrivals". Several orange traffic cones are lined up along the building. In the centre, there is a vehicle with a mobile staircase attached, parked on the tarmac. The ground is marked with various lines and numbers, including a large yellow circle with a number inside. On the right, the expansive tarmac stretches towards the horizon, with a few buildings visible in the distance.

A wide, empty airport runway stretches across the foreground with various markings in yellow and red. In the background, a line of trees and low buildings is silhouetted against a sunset. The sky transitions from a warm orange near the horizon to a pale blue higher up. The surface of the runway is textured with visible lines and grooves.

A corridor leading to the "Exit & Baggage Claim" area. On the left, there's a digital advertisement display showing a man and woman smiling. The entrance has glass doors with "EXIT" signs. Inside, a wooden counter with wave patterns is visible. The floor is tiled, and the ceiling has recessed lighting. To the right, there's a blue sign with a luggage icon and an arrow pointing towards the exit.

A spacious airport baggage claim area with a conveyor belt in the centre, surrounded by a white railing. To the left, there's a wall with a warning sign and a ceiling fan. On the right, there are rows of seating and a bright red vending machine area. The floor is carpeted in a patterned green and blue design. The ceiling is white with recessed lighting and multiple ceiling fans. Large advertisement screens are visible in the background.

Rows of black airport seating are in the foreground on a patterned green carpet. Behind them is a baggage carousel with a large advertisement on the wall above it. To the left, there's a red door marked "Oversize Baggage". On the right, vending machines and a seating area with tables and chairs are visible. The ceiling is white with recessed lighting and air vents.

A spacious airport baggage claim area with a patterned green carpet covering the floor. On the right, there is a long baggage carousel with a large digital advertisement above it. In the centre, there are several rows of seating and a digital information screen hanging from the ceiling. On the left, there are tables with stools and various signs. The ceiling is white with recessed lighting and a large ceiling fan.

On the left, there are vending machines with bright red signage and a seating area with tables and chairs. The floor is carpeted in green with a pattern. In the centre, a large white pillar displays a sign for coffee. On the right, there are entrances to restrooms with signs for parents, assisted, and female facilities. The floor transitions to beige tiles near the restrooms. A large ceiling fan is visible above.

Two doors are visible, one on the left labelled "Baby Care" and another on the right labelled "Unisex Toilet LH" with accessibility symbols. Between them, there are two stainless steel drinking fountains mounted on a tiled wall. Above the fountains, there are signs for a "Parents Room" and the unisex toilet. The floor is tiled in a light colour, and the walls are painted white.

A public restroom with white tiled walls and a blue mosaic border. On the left, a sink with a mirror above it and a soap dispenser. In the centre, a toilet with grab bars on both sides and a small bin nearby. On the right, a door with a "PUSH" sign. The floor is tiled in a light brown colour.

A baby care room with a tiled floor and white tiled walls featuring a blue and green mosaic border. On the left, a door marked "Baby Care" is partially open. In the centre, a grey chair is next to a bin and a yellow waste container. Above, a mirror is mounted on the wall. A countertop with a blue surface holds a microwave and a sink. On the right, a doorway leads to a toilet. The ceiling is white with recessed lighting.

A spacious indoor area with a tiled floor transitioning to a green carpet. On the left, there are tables and chairs near a glass entrance with recycling bins and a parking sign. In the centre, a small café kiosk displays food images. To the right, a wall features a colourful mural with text about improvements. Nearby, there are restrooms and a row of luggage trolleys. The ceiling has recessed lighting and a large fan.

Under a covered area with a beige ceiling and spotlights, the foreground features a tiled floor with tactile paving. On the left, a large sign for Sunshine Coast Airport mentions terminal expansion. In the middle, a road with pedestrian crossings and a sign pointing to the car rental centre. The background has a parking area with several cars and lush green trees. On the right, a sign indicates parking payment.

A covered walkway at an airport with a beige tiled floor and a white ceiling with lights. On the right, there are signs for "Arrivals" in orange and "Pay for Parking Here" in blue. The road curves to the left with marked lanes and pedestrian crossings. On the left, there are trees and signs for "Passenger Pick-up" and "Car Rental Centre". A fence separates the walkway from the road.

Under a covered walkway, a red sign reads "Arrivals" with "Virgin Australia" above it. To the left, signs indicate parking payment and a café. A construction barrier displays a message about terminal expansion. In the background, a car park is visible with trees and a few parked cars. A pedestrian crossing with white and purple stripes leads across the road. The pavement is light-coloured with blue and purple tactile paths.

On the left, a building with a sign reading "Arrivals" and a café sign is visible. The building has a covered entrance with glass doors. In the middle, a road with marked lanes and a pedestrian crossing is present. On the right, there is a footpath lined with trees and a parked car. Construction barriers with advertisements are along the road. The ground is paved with concrete and asphalt, and the ceiling of the building's entrance is white with lights.

A paved walkway runs through the centre, bordered by black metal fencing on both sides. On the left, a white van is parked in a lane marked "TAXI ONLY," with construction signs along the fence. On the right, a "Taxi Pick Up" sign is visible, with trees planted in mulched beds along the path. The background features more vehicles and a parking area. The ground is concrete with a blue line, and the area is well-lit with street lamps.

A taxi is parked on the left side of a covered taxi rank area. The shelter has a transparent roof and a wooden bench underneath. A stop sign and pedestrian crossing sign are visible near the centre. In the background, there are trees and a fence, with a road marked with yellow lines. Advertising banners are displayed along a construction fence on the left. The ground is a mix of concrete and asphalt.

A taxi pickup area with a prominent black sign featuring a taxi icon and the words "Taxi Pickup" in the centre. On the left, a red stop sign and a yellow pedestrian crossing sign are visible. The ground has a red and white striped pedestrian crossing. On the right, there are three waste bins in red, yellow, and green. Trees and a small landscaped area are in the background, with a fence and airport signage visible along the perimeter.

A paved pathway with a blue line runs through the centre, flanked by trees with distinctive, spiky leaves. On the left, there's a road with traffic signs and a construction barrier. On the right, a black metal fence borders the path, with more trees and bushes nearby. In the background, buildings and parked vehicles are visible, along with more greenery. The ground is covered with mulch, and the sky is clear.

A pathway runs through the centre, marked with a blue line. On the left, there are colourful bins and a modern building with large windows. On the right, a road with a 40 km/h speed limit sign is lined with lush green trees. The foreground features landscaped plants and a tall streetlight. The background shows more trees and a clear sky.

A car rental facility with a modern design. On the left, a sign displays various car rental company logos. The centre features a walkway leading to the entrance, flanked by small plants and a yellow caution sign. The building has large glass windows and a flat roof adorned with string lights. On the right, a paved path runs alongside the building, bordered by greenery. The area is well-lit with tall street lamps.

A courtyard with a paved area featuring a circular planter with a small tree in the centre. Surrounding the planter are concrete benches. Overhead, string lights are suspended between black poles. To the right, a building with glass doors and steps leads to a car park. A yellow caution sign is visible near the steps. On the left, there are parked cars and some greenery, including a large plant. The sky is clear and blue.

A covered wooden deck with a white ceiling and recessed lights on the left. A large potted plant sits near the entrance of a building with glass doors. A bench is positioned along the railing. On the right, a paved area with string lights overhead leads to a landscaped garden with small trees and shrubs. In the background, a car park with several vehicles and more trees is visible. A yellow caution sign is placed on the pavement.

A car park with rows of parked cars on both sides. On the right, there's a white building with a covered entrance and a sign for trolley return. Yellow bollards and a caution sign are near the entrance. A tall pole with security cameras and a mobile tower is visible in the background. The ground is paved, and there are trees and greenery in the distance.

A large car park with multiple rows of parked vehicles, mostly white, stretching from the left to the right. In the background, there are trees and a few buildings. A tall communication tower is visible on the right side. The ground is paved with marked parking spaces, and there are shadows cast by the vehicles and poles. The area is well-lit, suggesting daytime.

A clean, accessible bathroom with a white toilet featuring support rails on both sides. To the left, a yellow emergency assistance box is mounted on the wall above a black bin. The floor is tiled in light grey. On the right, a white sink with a lever tap is positioned above another black bin. A paper towel dispenser is mounted on the wall above the sink. The walls are plain white, and the space is well-lit.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Have measurements of key access points and features such as doorway widths via Cérge Virtual Tour

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Trained staff in communicating with people with learning or behavioural challenges

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have Braille and tactile signage on all information and paths of travel

• Provide information in large print

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Trained staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

• Have an appropriate area for toileting an assistance dog

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Bindi Maps Available throughout the facility to support wayfinding

• Cérge audio guide available describing the facility

HEARING

• Have a hearing loop

• Staff are trained in communicating with people who are deaf or have hearing loss

• Have telephones which are compatible with hearing aids

• Have TVs with captioning option

• Have volume controlled phones

• Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Have step free access to into our business premise

• Have an accessible public toilet which is unlocked

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas.

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

• Have wheelchair accessible transport options available in the general vicinity