Stromlo Leisure Centre

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Physical - High support needs
Allergies and Intolerances

The children's splash park and leisure pool include a beach entry, water sprays, geysers, and waterfalls. The pool features a raised deck with small black tiles, bordered by grey checkered tiles. A yellow safety sign is visible. An orange slide with a tipping bucket is situated on the right, near the glass wall. The ceiling is adorned with wooden beams, and a pool staff member is stationed beside the pool.

The Stromlo Leisure Centre has a contemporary architectural design incorporating glass, steel, and timber elements. Adjacent to the building, there is ample car parking with a few cars parked. Tall street lights, along with trees and grass, surround the area.

The Stromlo Leisure Centre features a modern architectural design with elements of glass, steel, and timber. Adjacent to the building, there is ample car parking with designated spaces marked by road bumps. Tall street lights, trees, and grass surround the area.

The Stromlo Leisure Centre has a modern architectural design, blending glass, steel, and timber elements. A facility name sign stands in front of the building on the left. On the right, bike racks are available, and adjacent accessible parking is marked with blue wheelchair signs. A pedestrian lane in the middle is marked with truncated domes. A gravel area is situated on the left. Tall street lights, trees, and grass surround the facility.

The Stromlo Leisure Centre features a contemporary architectural design, integrating glass, steel, and timber elements. A concrete staircase with handrails and bollards is positioned in the middle. The concourse is adorned with a landscape of plants, trees, and grass. Tall street lights are situated in front of the entrance.

The Stromlo Leisure Centre has a contemporary architectural design, blending glass, steel, and timber elements. A ramp entry is located on the left side of the entrance, accompanied by visible bike racks. The expansive concourse is enhanced with a landscape of plants, palm trees, and grass.

The building entrance features two sets of automatic glass doors with non-slippery mats. A free-standing yellow banner is positioned in front of the entrance. Signs and safety stickers are affixed to the glass wall.

An automatic glass door, adorned with posters, provides access to the facility. Red planter boxes with indoor plants are positioned on both sides. Cushioned benches are on the left. The left wall features a brown wall with a flat-screen TV and retractable banners. To the right is the reception desk, featuring a brown and white front. A flat-screen TV is mounted from the ceiling. In the middle is a barrier gate. The ceiling features a white with scattered LED lights.

To the right is the reception desk with a brown, white, and black front. Flat-screen TVs are ceiling-mounted. On the left is a barrier gate. Further left, the main entrance has two red planter boxes. The reception desk extends into the corridor, leading to a seating area with chairs and tables on the right. The ceiling features white and brown with scattered LED lights.

To the right is the reception desk, sporting a brown, white, and black front. A ceiling-mounted flat-screen TV is visible. In the middle is a turnstile gate. Further back, the main entrance is adorned with two red planter boxes and free-standing banners. On the left is an accessible bathroom. The reception desk extends into the corridor, leading to a seating area with chairs and tables on the right. The ceiling features a combination of white and brown with scattered LED lights.

In the accessible bathroom, a toilet bowl with handrails is situated to the right, accompanied by a nearby rubbish bin. Adjacent to it, on the right, there is a wash basin, a mirror, and a soap dispenser. Additional features include a tissue dispenser and a hand dryer. The floor is covered in grey tiles, while the ceiling and walls are uniformly white.

To the left is the extended reception desk and the café, featuring a sanitizer in the centre. The face exhibits a brown timber design. In the middle, there are pots of indoor plants. On the right, couches are positioned near the glass wall, and further in, there are movable plastic chairs and tables. Wooden planks adorn the ceiling on the right. The floor is white with LED lights, and grey tiles cover the floor.

In the centre is the café with a black counter desk and a glass food display rack. A flat-screen TV is mounted on the wall, and an ice cream freezer is placed in the corner. On the left, a table holding flyers is situated, and further left, indoor plants in bright red pots are displayed along with a storage rack showcasing retail items. Movable plastic chairs and tables are arranged in front of the café. To the right is a turnstile gate.

In the middle is a retail area displaying goggles, swimwear, and swimming accessories. To the right is the reception desk featuring an extensive black desk. To the left, the wall is adorned with a life-size poster of swimmers underwater. The ceiling has a cove design with wooden plank accents and LED lights. Grey tiles cover the floor. Further left, the brown wall holds flat-screen TVs, banners, and the facility name.

To the left is a corridor with grey brick walls. In the middle, red couches are arranged against the brown wall, with the facility's name on top. A retractable banner is positioned next to it. To the right, a glass door entry equipped with banners serves as the entry to the aquatic facility. Large red planter boxes with indoor plants are placed against the wall. The floor is white with LED lights, and grey tiles cover the floor.

The entryway to the Indoor Aquatic Center features an automated glass sliding door adorned with three posters and a sticker accent. A sign is attached to the upper left wall. The exterior wall is constructed of grey bricks, while the floor is covered with grey tiles. The ceiling is uniformly white. Posters are displayed on the glass wall.

The children's splash park and leisure pool have a beach entry and provide amenities such as water sprays, slides, geysers, and waterfalls. A staircase with handrails is situated on the left. The pool is enclosed by a raised deck with small black tiles. Grey checkered tiles surround the pool deck. A free-standing banner is visible. The ceiling is adorned with wooden beams. A pool staff member is stationed beside the pool. Glass wall surrounds the right section.

The children's splash park and leisure pool feature a beach entry, water sprays, geysers, and waterfalls. An orange slide is positioned on the right. Grey tiles surround the pool deck, and free-standing safety warnings and banners are placed on the slides. Plastic chairs are arranged on the left. The ceiling is white with wooden beams and large aircon vents. Additionally, a pool staff member is present.

The children's splash park and leisure pool feature a beach entry, water sprays, geysers, and waterfalls. The pool has a raised deck with small black tiles, surrounded by grey checkered tiles. A yellow safety sign is visible, and a flat-screen TV is mounted on the right wall. The ceiling is embellished with wooden beams. A pool staff member is stationed beside the pool, and a glass wall surrounds the right section.

The training pool features handrails and floating ropes. Connected to it is the children's splash park and leisure pool, equipped with a beach entry, water sprays, geysers, and waterfalls. The pool has a raised deck with small black tiles, bordered by grey checkered tiles. Furthermore, a slide with a tipping bucket is positioned near the glass wall. People are standing beside the pool on the right.

The 50m Heated Swimming Pool has handrails, floating ropes, and banners. Diving boards, wrapped with blue covers, are aligned on the raised pool deck on the left. Free-standing safety banners are placed on the pool deck. On the right, there is tiered seating with additional free-standing banners. The ceiling is adorned with wooden beams and floodlights. The floor is covered with grey tiles, featuring an overflow grid. A glass wall surrounds the pool.

The 50m Heated Swimming Pool features handrails, floating ropes, and orange banners. Diving boards, covered in blue, are aligned on the raised pool deck on the right. Safety cones and banners are visible on the pool deck. The ceiling is adorned with wooden beams and floodlights. The floor is covered with grey tiles, including an overflow grid. The pool is surrounded by a glass wall.

The 50m Heated Swimming Pool includes a ramp with handrails, floating ropes, and orange banners. At the pool's end, diving boards, covered in blue, align with the raised pool deck. To the right, a glass wall and door are present. The ceiling features wooden beams, large aircon vents, and floodlights. The floor is tiled in grey, incorporating an overflow grid. To the right is a glass wall and a glass door.

Blue lockers are situated on the right, while the grey brick wall opposite displays posters and safety signs. Outside, two rubbish bins with segregation signs are placed on the left, beneath a flatscreen TV. Another flatscreen TV is mounted on the right wall. The floor transitions from light to dark grey, and the ceiling is uniformly white. Further in, there is a glass door entry.

Within the accessible bathroom, a toilet bowl equipped with hand grabs and a tissue dispenser is positioned in the corner. To its right, there is a shower with handrails, accompanied by a foldable bench. On the left is a washbasin, adjacent to a tissue and liquid soap dispenser. The floor is covered with grey tiles, and the walls and ceiling are white.

The entrance to the Gymnasium is through an automated glass sliding door adorned with posters and a sticker accent. A “Gym” sign is affixed to the upper left wall. The exterior wall is grey bricks, and the floor is tiled in grey. A grey door is visible on the left. The ceiling is uniformly white. Inside, a storage rack is located near the door.

Inside the Gym, Smith Machines are on the left, and SkiErgs and Spin Machines are in the middle. To the right, there's a storage rack for belongings and a free weights rack. Cardio machines are on the far right. Flatscreen TVs are mounted on the walls. A glass wall surrounds the right side. The floor has black rubber tiles, and the ceiling features a white porous design with air conditioning and fluorescent lights.

Inside the Gym, the left side houses Smith Machines, SkiErgs, Spin Machines, and free weights. In the middle, there is an orange sprint floor. Additional machines on the right include bench press, stair mill, and treadmills. Flatscreen TVs are mounted on the walls, and a glass wall surrounds the right side. The floor has black rubber tiles, and the ceiling features a white porous design with air conditioning and fluorescent lights.

Inside the Gym, the free weights section and a Smith Machine are on the right. In the middle, there's a bench press, incline press, and Lat Pulldown machines. On the right, you'll find treadmills and stationary bikes, with additional equipment positioned behind. The floor is covered with black rubber tiles, with a brown accent and the ceiling features a white porous design with air conditioning and fluorescent lights.

In the Fitness Room, a blackboard is on the left, and an expansive mirror is on the right. Flatscreen TVs are mounted on the upper middle and right walls, with wall fans installed on the upper left. Fitness equipment is stacked in the left corner near the glass door. The floor is covered with black rubber tiles, and the ceiling is white with fluorescent lights.

Inside the Accessible Bathroom, a toilet bowl with hand rails and a tissue dispenser is placed in the corner. To the right, a shower with handrails and a foldable bench is located. On the left, there's a washbasin next to a tissue and liquid soap dispenser. Grey tiles cover the floor, and the walls and ceiling are white. A poster is affixed to the right wall.

A smiling woman holds a baby in a bright indoor pool area.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Ask all visitors if there are any specific needs to be met

• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)

• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Trained staff in communicating with people with learning or behavioural challenges

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have Braille and tactile signage on all information and paths of travel

• Provide information in large print

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have handrails on all our stairways

• Have effective lighting throughout facility.

• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Caption all entertainment (TVs, live shows, performances)

• Have TVs with captioning option

• Have volume controlled phones

• Have visual alerts for emergencies (Include flashing light)

• Hearing loop available in the gym area

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

• Handrails available in the family and accessible change rooms

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have wheelchair access to amusements and activities

• Provide portable hoist

• Provide portable commode chairs

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have eight wheelchair accessible parking spaces with wheelchair accessible signage clearly displayed

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to pool

• Provide wheelchair access to gym

• Have a pool ramp/hoist enabling entry into pool

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

PHYSICAL - HIGH SUPPORT NEEDS

• Have a Changing Places or Lift & Change toilet with a hoist and adult change table

• Have a bathroom which is fully accessible.

• Have a bathroom which is fully accessible and equipped with ceiling/floor hoist and adult change table.

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

• Trained staff to respond to allergic reactions

• Adhere to The Food Authority requirements for allergy management in food preparation

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator