Sporting Wheelies

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Physical - High support needs

A warehouse with a sign reading "Sporting Wheelies" is in the centre. On the left, two cars are parked under a covered area. On the right, there are two shipping containers, one red and one yellow. A zebra crossing leads to the entrance, and there are two bollards in front of the building. The ground is paved, and the building has a corrugated metal exterior.

A car is parked on the left in a space marked with a blue disabled parking symbol. On the right, there is a yellow and black striped area with a traffic cone on a blue post. In the background, a large white industrial building is visible, along with a shipping container and several red and black bins. Trees and a few buildings can be seen in the distance.

A covered loading area is on the right with a concrete floor and a metal roof. Several cars are parked in front of a low building in the middle distance. On the left, a large tree stands near a row of parked cars. A zebra crossing leads from the foreground towards the tree. In the background, there are taller buildings visible beyond the low structure.

A reception area with a black leather sofa on the left, next to a wall with vertical white panels. A glass table holds magazines. In the centre, a curved reception desk with a person seated behind it, under three hanging lights. A poster about exercise therapy is visible. On the right, a glass cabinet displays trophies, with a large trophy on top. A beige chair is nearby. The floor is dark with a speckled pattern, and the ceiling is white with recessed lighting. In the background,

A reception area with a curved white desk in the centre, displaying brochures and a computer monitor. Behind the desk is a wall with vertical white slats. To the left, a black leather sofa and a framed sports jersey are visible. On the right, a green banner advertising exercise therapy stands near gym equipment. The floor is dark with a speckled pattern, and the ceiling is white with recessed lighting.

A spacious indoor basketball court with a light wooden floor and high metal ceiling. On the left, there's a basketball hoop and a backdrop with logos. The back wall is made of brick, with a digital scoreboard in the centre. On the right, another basketball hoop is visible, and a red bag hangs on a hook attached to a green-padded column. The court is marked with black and blue lines, and there are benches and equipment along the walls.

A spacious indoor basketball court with a light wooden floor marked with black and blue lines. On the right, a basketball hoop is mounted on the wall. The left side features a row of chairs and tables near a green and white sign. The walls are a mix of brick and white, with green padding on the columns. The ceiling is high with exposed metal beams and bright lights. A scoreboard is visible on the far wall.

A sports hall with a wooden floor and high metal ceiling. On the right, there are several wheelchairs lined up behind a bench. In the centre, a net separates the area. On the left, exercise equipment is visible near a green wall with a "Sporting Wheelies & Disabled Association" sign. The background features brick walls and a whiteboard.

A spacious indoor sports hall with a wooden floor and high metal ceiling. On the left, a goal net is visible. The walls are a mix of brick and white panels with metal supports. In the centre, a basketball hoop and a badminton net are set up. On the right, there are gym equipment, benches, and chairs lined up along the wall. The ceiling has large fluorescent lights.

On the left, a counter displays brochures and magazines, with a box of tissues nearby. A vertical banner promoting exercise therapy stands beside it. The right side reveals a gym area with various exercise machines and equipment. The floor is covered with rubber mats, and the ceiling features exposed beams and skylights, allowing natural light to illuminate the space.

A spacious gym with various exercise machines and equipment. On the left, there are weight machines and a stack of colourful mats. In the centre, there are several weightlifting machines and benches. On the right, more exercise equipment is visible, including a rowing machine. The floor is covered with interlocking rubber tiles in different colours. The ceiling is high with exposed beams and large windows along the upper walls, allowing natural light to enter.

A gym interior with various exercise machines. On the right, there are weight machines and a leg press. In the middle, more weight machines are aligned. On the left, a trampoline and shelves with medicine balls and kettlebells are visible. The floor is covered with black and red mats, and the ceiling has exposed beams and lighting fixtures. The walls are a mix of brick and white panels.

On the left, there's a bathroom with a toilet, a small table, and bins for general and medical waste. The middle section shows a corridor with white walls adorned with small paintings and a poster. On the right, there's a kitchenette area with a microwave and a washing machine. Further right, gym equipment and colourful mats are visible. The floor is carpeted, and the ceiling has exposed beams and lights.

A clean, accessible bathroom with a white toilet on the left, equipped with a grab rail and toilet paper holder. Behind the toilet are a black bin and a yellow medical waste bin. A small table with a box of tissues is on the right. A large mirror is mounted on the wall, reflecting the toilet. A white sink with a soap dispenser is on the far right. The floor is grey, and the walls are white.

A gym interior with a high, industrial-style ceiling. On the left, there's a doorway leading to a hallway with a wheelchair sign and an exit sign above. A piece of gym equipment is partially visible near the entrance. In the centre, various gym machines and weights are arranged, including a cable machine with red and white tape. On the right, more gym equipment is visible, including a treadmill. The floor is covered with black and brown rubber mats, and the walls are brick.

A hallway with grey flooring and a white ceiling. On the left, there are doors with signs and a glimpse of gym equipment through a glass partition. In the centre, a wheelchair is parked against the wall. On the right, an open room with beige walls features a showerhead and a white chair.

A public restroom with grey flooring and white walls. On the left, there's a toilet with a black seat, a grab bar, and a small bin. A sign above the toilet advises against flushing anything other than toilet paper. In the centre, a white chair is placed against the wall with a vertical grab bar. On the right, a small white sink with a lever tap is mounted on the wall, accompanied by a soap dispenser.

A gym interior with a focus on exercise therapy. On the left, there's a vertical striped wall with a tissue box on a small counter. A banner promoting exercise therapy stands next to a padded table. The right side features various gym equipment, including weight machines and exercise bikes. The floor is covered with rubber mats, and the ceiling has exposed beams and skylights, allowing natural light to illuminate the space.

A gym interior with exercise equipment. On the left, a wall with signs and a thermostat. In the centre, a multi-gym machine with red padding, a rowing machine, and a leg press. On the right, more gym equipment including a trampoline. The floor is covered with black and brown mats, and the ceiling has a grid pattern with some panels missing. A brick wall is visible at the top.

A room with a conference table and several black office chairs on the left, with large windows showing parked cars outside. On the right, a gym area with exercise equipment, including a weight machine, a small trampoline, and shelves with medicine balls. The floor is carpeted in the conference area and rubber in the gym. The ceiling has recessed lighting and a grid pattern.

A conference room with a large rectangular wooden table surrounded by black office chairs on a dark carpeted floor. On the left, there is a whiteboard and a box on the floor. The back wall has three tall windows with a view of parked cars and trees outside. On the right, a small table holds a plant, trays, and a kettle, with a mini fridge and a bin below. The ceiling is fitted with fluorescent lights and has a grid pattern. A framed picture hangs on the wall.

A conference room with a large rectangular wooden table surrounded by black office chairs on wheels. On the right wall, a large flat-screen TV displays "No Signal" above a shelf with a soundbar. A whiteboard stands nearby. On the left, a small round table holds a kettle and other items. A window in the back wall reveals an industrial area. The ceiling has fluorescent lights, and the floor is carpeted in dark grey.

On the left, a gym with various equipment including weightlifting plates, a red bench, and exercise machines on a dark rubber floor. The ceiling is high with exposed beams and lighting. On the right, a small office with a desk, chair, and a wall poster showing human anatomy. A clock and some folders are on the desk, and the floor is carpeted. The ceiling has fluorescent lights.

A small medical examination room with white walls and a dark carpeted floor. On the left, there's a desk with a large clock, a chair, and some medical supplies. In the centre, a shelving unit holds various bottles and pamphlets. On the right, a black examination table with a white pillow is positioned. The walls display anatomical posters. The ceiling has fluorescent lighting.

A gym interior with a high, exposed ceiling. On the left, there's a basketball court with a hoop and a brick wall. In the centre, a white partition wall separates the court from a workout area. Colourful exercise boxes and a large fan are in front of the partition. On the right, a small room with a grey carpet and a bench is visible. A piece of gym equipment with a digital display is in the foreground. The floor is covered with black and red mats.

A room with white panelled walls and a high ceiling. On the right, there's a large exercise machine with a mirror. In the centre, a padded therapy table with wheels is visible. To the left, a chair is positioned next to parallel bars. The floor is covered with dark carpet, and there are high windows near the ceiling allowing natural light in.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Ask all visitors if there are any specific needs to be met

• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• A quiet space is available at the venue/ facility

• Trained staff in communicating with people with learning or behavioural challenges

• Trained staff to use a DeafBlind Communicator (a portable device consisting of a DB-Phone and DB-Braille with QWERTY or Perkins keyboard)

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide information in large print

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Trained staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

• Have an appropriate area for toileting an assistance dog

• Have effective lighting throughout facility.

HEARING

• Staff are trained in communicating with people who are deaf or have hearing loss

• Caption all entertainment (TVs, live shows, performances)

• Have TVs with captioning option

• Have volume controlled phones

• Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have wheelchair access to amusements and activities

• Have a wheelchair/scooter charging station (power point) in an accessible location

• Provide portable hoist

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to gym

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

PHYSICAL - HIGH SUPPORT NEEDS

• Have a Changing Places or Lift & Change toilet with a hoist and adult change table

• Have a bathroom which is fully accessible.