Cérge

Meridan State College


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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Allergies and Intolerances

GENERAL ACCESS

 Trained staff in disability awareness
 Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
 Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.
 Have a place to store mobility and/or medical equipment (ask customer service teams onsite for support)
 Have measurements of key access points and features such as doorway widths, with Cérge Virtual Tour

COMMUNICATION

 Use Cérge as our digital concierge to support personalised customer service
 A quiet space is available at the venue/ facility
 Trained staff in communicating with people with learning or behavioural challenges
 Use communication boards to support communication

VISION

 Provide information in large print
 Provide digital communication materials (hard copy information is also available on line)
 Have an appropriate area for toileting an assistance dog
 Have handrails on all our stairways
 Have effective lighting throughout facility.
 Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.
 Use easy read fonts in our signage and communication materials

HEARING

 Have volume controlled phones

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth
 Use non-slip tiles in the bathroom or slip resistant matting
 Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

 Have step free outdoor pathways
 Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
 Have step free access to into our business premise
 Have step free access to the conference or function room
 Have an accessible public toilet which is unlocked
 Have wheelchair accessible picnic tables
 Provide portable hoist
 Provide portable commode chairs
 Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
 Provide easy, step-free pathways (clear of obstructions) to indoor and outdoor areas
 Have a wheelchair accessible toilet
 Have a wheelchair accessible shower and change room
 Provide wheelchair access to gym
 Provide a low height counter suitable for a person using a wheelchair or a person of small stature
 Have wheelchair accessible transport options available for school transport
 Changing Places facility
 Accessible bathrooms are located throughout the school

PHYSICAL - HIGH SUPPORT NEEDS

 Have rooms which are interconnecting
 Have a Changing Places or Lift & Change toilet with a hoist and adult change table
 Have a bathroom which is fully accessible.
 Have a bathroom which is fully accessible and equipped with ceiling/floor hoist and adult change table.

ALLERGIES AND INTOLERANCES

 Trained staff to respond to allergic reactions
 Adhere to The Food Authority requirements for allergy management in food preparation
 Have equipment to respond to anaphylactic shock such as epipens and defibrillator