GENERAL ACCESS
• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Employ people with disability
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.
• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.
COMMUNICATION
• A quiet space is available at the venue/ facility
VISION
• Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have an appropriate area for toileting an assistance dog
• Have audio enabled lifts
• Have raised tactile buttons in our lifts
• Have handrails on all our stairways
• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
• Have effective lighting throughout facility.
• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.
• Have braille and tactile signage (and tiles) in some parts of the venue
PHYSICAL - MOBILITY
• Have grab rails in the bathroom
• Have a wheelchair accessible shower available at the venue.
PHYSICAL - WHEELCHAIR
• Have step free outdoor pathways
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have a wheelchair/scooter charging station (power point) in an accessible location
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas & BBQ)
• Have 16 accessible car parking spaces
ALLERGIES AND INTOLERANCES
• Trained staff to respond to allergic reactions
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator