Gold Coast Recreation Precinct

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Physical - High support needs
Allergies and Intolerances

A spacious indoor sports hall with a polished wooden floor marked for various sports. On the left, there are tiered wooden bleachers with blue seats. The right side features a scoreboard and some benches. The ceiling is high with large lights and a central fan. Windows line the upper walls, allowing natural light to enter. A white curtain divides the space at the far end, with a basketball hoop visible above it.

A car park with several vehicles, including an orange car prominently in the foreground. The ground is wet with a visible puddle reflecting the orange car. In the background, there are trees and a building with a sign partially visible. The area is surrounded by greenery, and the sky is overcast.

A car park with several vehicles, including a white SUV and a black SUV, is surrounded by trees and greenery. In the background, there are outdoor seating areas with umbrellas and a building with a sign that reads "QUE." A person is standing near a bicycle. The ground is paved, and there are marked parking spaces, including a disabled parking spot.

A car park with several vehicles, including a red car on the left. In the centre, there are bollards and a pathway leading to a building partially visible in the background. On the right, there are outdoor seating areas with red and white striped umbrellas, surrounded by greenery and colourful plants. Parking signs are visible on both sides. Trees provide shade throughout the area.

A large tree with bare branches stands in the centre, surrounded by a mulched area. To the right, several parked cars are visible in a car park. On the left, a yellow-painted section of pavement leads towards a road with more vehicles, including a green truck and an orange car. The background features a building partially obscured by trees and shrubs. Shadows of the tree branches stretch across the ground.

A car park with several vehicles, including a red car in a disabled parking space. On the right, there are outdoor tables with umbrellas and people seated, likely a café or restaurant area. A sign reads "Queensland" in the background. Trees and shrubs are scattered around, providing some greenery. The ground is asphalt, and there are bollards near the seating area.

A pathway leads to a building with a sign reading "Queensland Recreation Centres" in the background. On both sides of the path are picnic tables with red and white striped umbrellas. The area is surrounded by lush green trees and plants, including bird of paradise flowers on the left. The ground is a mix of grass and concrete, and there are several concrete bollards along the path.

Entrance to Queensland Recreation Centres, Gold Coast. A large sign is overhead. On the left, people sit at wooden benches under a tree. On the right, a café with a red and white striped awning and a counter with plants. The centre has glass doors leading inside. The ground is paved, and the ceiling is metallic with beams.

A courtyard with a pathway leading to the entrance of the Queensland Recreation Centres. The building has a large sign above the entrance. On the left, there are trees and picnic tables under red and white striped umbrellas. On the right, more picnic tables and benches are shaded by similar umbrellas. A potted tree is in the foreground on the right. The ground is a mix of grass and paved areas.

Entrance to Queensland Recreation Centres Gold Coast with a large sign above. On the left, a motorbike is parked near the entrance. In the centre, there are potted plants on wooden tables under a canopy with red and white striped awnings. On the right, picnic tables with matching striped umbrellas are set on a paved area. A large tree provides shade in the background, and a building labelled "Tallebudgera Leisure Centre" is visible.

Outdoor seating area with wooden picnic tables and benches on the left, under red and white striped umbrellas. In the centre, a sign reads "Queensland Recreation Centres" above a row of potted plants on a wooden table. On the right, a café with a red and white striped awning displays a counter with food and drinks inside. The ground is a mix of grass and textured pavement, and there are trees in the background.

A small café with a wooden shingle exterior. In the centre, there's a service window displaying coffee cups, a coffee machine, and a glass case with pastries. To the right, an open door leads inside. Above, two white lamps are mounted on the wall. On the left, a glass door with notices and a yellow caution sign is visible. The ceiling is made of wooden slats, and the floor is a textured concrete surface.

Wooden picnic tables with red and white striped umbrellas are in the centre, surrounded by trees and greenery. The ground is a mix of concrete and grass. A few seagulls are on the left. In the background, there are parked cars and more trees. The area appears to be a public outdoor space, possibly a park or a café seating area.

A courtyard with a mix of concrete and grass surfaces. On the left, there are several picnic tables with red and white striped umbrellas. In the centre, a grassy area is surrounded by white chairs and more umbrellas. On the right, a bicycle is parked near a wooden bench. Trees and shrubs are scattered throughout, providing shade and greenery. A building with a dark wall is partially visible on the right.

Entrance to a building with glass doors in the centre. A sign on the left reads "Queensland Recreation Centres" with promotional material. A small tree and flowers are nearby. On the right, a wooden bench holds potted plants, and a café with a red and white striped awning is visible. The floor is tiled, and the ceiling has exposed beams and lights.

A corridor with a tiled floor and a wooden panelled ceiling. On the left, there are large potted plants and wicker furniture, including chairs and a table with decorative items. The right side features a white wall with a notice board and security cameras. The corridor extends into the distance, with doors and windows along the sides, leading to a bright area at the end.

A spacious indoor area with a tiled floor and a high, wooden ceiling. On the left, there are glass doors leading outside, with a sign advertising "Rhythm Jiu Jitsu" nearby. In the centre, a reception desk with a "WELCOME" sign is visible, and flags are displayed behind it. On the right, a wall with grey and brown bricks. Above, a sign directs to courts 1-5. Emergency exit signs are positioned on both sides. Natural light streams in through large windows.

A spacious indoor area with a tiled floor and a high ceiling with recessed lighting. On the left, there are large glass doors with three flags displayed nearby. In the centre, a curved reception desk is staffed by people, with computer monitors and potted plants visible. To the right, a corridor extends into the distance, with a polished floor and glass doors at the end. The area is well-lit with natural light coming through the glass doors.

A reception area with a counter in the centre. The left side of the counter is white with a sign that reads "GYM USERS SIGN IN HERE" and some brochures. The right side is blue with a computer monitor. Behind the counter are more monitors and potted plants. The floor is a mix of light and dark tiles, and the ceiling is white with recessed lighting. Large windows in the background let in natural light.

A corridor with a tiled floor and a wooden panelled ceiling. On the left, there are glass doors leading to another area, with vending machines nearby. The right side features a wall with a striped pattern of grey and beige bricks, a bench, and an emergency exit sign. Further down the corridor, signs hang from the ceiling, and there is a glimpse of people near the entrance at the far end.

A public toilet with a white toilet bowl and seat in the centre. The back wall is made of multicoloured bricks. There are two metal grab bars on either side of the toilet, with a toilet paper dispenser on the right. The floor is a bright blue, and the walls are white with a horizontal dividing line. A toilet brush is placed on the floor to the left of the toilet.

A public toilet with a blue floor and a white ceiling. The walls are made of grey and beige concrete blocks. On the left, there's a metal grab bar and a toilet paper dispenser. In the centre, a white toilet with a dual-flush button panel above it and another grab bar to the right. A toilet brush is placed on the floor next to the toilet. On the right, a light grey partition wall.

A hallway with a large number "2" on the left side of a glass door entrance. The doors are open, leading into a gymnasium with a polished wooden floor. In the background, there are basketball hoops and a net. On the right side, there are two bins: one for bottles and cans, and another for general garbage. The floor in the foreground is tiled, and the ceiling is plain with recessed lighting.

A spacious indoor sports hall with a polished wooden floor. On the left, there is a basketball hoop and a goalpost. The right side features tiered seating with black railings. The ceiling is high with large skylights and industrial lighting. The walls are lined with wooden panels and windows near the top. A scoreboard is visible in the centre background.

A corridor with a sliding fire door in the centre, partially open, leading to a hallway. The floor is light grey, and a yellow "Caution: Cleaning in Progress" sign is placed in front of the door. The walls are light-coloured, and the ceiling has recessed lighting. The hallway beyond has blue and white striped flooring, with glass doors and windows on the left and white panelled walls on the right.

A hallway with a polished floor leads to two areas. On the left, glass doors open to a reception area with vending machines and a counter. On the right, another set of glass doors reveals a sports hall with wooden flooring, where people are playing a game. Above, a high ceiling with windows allows natural light in. An exit sign is visible above the doors to the sports hall.

A hallway with a large number "4" on the left wall, painted in white on a teal background. The floor has teal stripes leading to a set of glass double doors. Through the doors, a gymnasium with a wooden floor is visible, where people are playing sports. The walls are light grey with vertical light fixtures on either side of the doors. An emergency exit sign is above the right light fixture. The ceiling is white with rectangular panels.

A spacious indoor sports hall with a polished wooden floor marked for basketball. On the left, a basketball hoop is suspended from the ceiling. The ceiling is high with exposed beams and numerous lights. A large white curtain divides the space in the middle. On the right, there are large windows and glass doors allowing natural light to enter, with a view of a grassy area outside. The walls are lined with light-coloured panels.

A hallway with a light brown tiled floor and a wooden panelled ceiling. On the left, there are doors and a notice board on the wall. The right side features a dark door labelled "Fire Hose Reel Fire Extinguisher" and another door marked "Plant Room". The ceiling has exposed metal beams and circular lights. At the end of the hallway, there is a glass door leading outside, with some greenery visible through it.

A hallway with a tiled floor and a white ceiling. On the left, a narrow corridor with dark tiles and a series of windows or panels along the wall. On the right, a large number "5" is painted on the wall next to a set of glass double doors leading to a gymnasium with a wooden floor. A poster is mounted on the wall near the corridor entrance. The walls are painted white with a dark grey lower section. Fluorescent lights are mounted on the ceiling.

A gymnasium with a polished wooden floor and a high, metal-beamed ceiling. In the centre, there are several archery targets with red and white concentric circles. Black bins with arrows are placed in front of each target. On the left, a basketball hoop and a goalpost are visible. The walls are painted white with a blue and yellow stripe running horizontally. On the right, a bench and a blue wall with "GRAND SLAM" written on it can be seen.

A corridor with a teal wall on the right featuring a large "SHOWERS" sign and a showerhead icon. On the left, an open door leads to a shower room with white tiles and a shower curtain. A sign next to the door reads "Female Toilets Change Room." The floor is light-coloured, and the ceiling has recessed lighting. Further down the corridor, a yellow caution sign is visible near a windowed area.

A modern, accessible bathroom with white tiled walls and a speckled grey floor. On the left, there's a shower area with a handheld showerhead and a white curtain. In the centre, a toilet with a black seat is flanked by grab bars. A sanitary bin is next to the toilet. On the right, a wall-mounted sink with a soap dispenser above it. The ceiling is white with recessed lighting.

A public bathroom with white brick walls and a blue floor. On the left, there is a toilet with a grab bar and a small bin nearby. In the centre, a wall-mounted sink is below a rectangular mirror. To the right of the sink, a soap dispenser is mounted on the wall. Below the dispenser, there is a black waste bin with a liner. The ceiling is white with a small vent.

A corridor with a light grey floor and a white ceiling. On the left, there's a glass door with "GYM" written beside it, leading to a gym area. Next to it is a door labelled "FIRE HOSE REEL". Further along, there's a red vending machine in a recessed area. On the right, there are several glass doors and windows. In the background, two people are walking towards the end of the corridor, where more doors and windows are visible.

A modern gym interior with exercise equipment on the left, including weight machines and a leg press. The floor is dark with a green section. Large windows on the right provide a view of a grassy field and trees outside. The ceiling is high with linear lights and ceiling fans. A person is using a stationary bike in the background.

A gym interior with various exercise equipment. On the left, there are weight machines and racks. In the middle, a person is using a treadmill. On the right, large windows and glass doors provide a view of a grassy outdoor area. The floor is dark, and the ceiling has several hanging lights and ceiling fans.

A gym interior with several treadmills and exercise machines lined up in front of large windows. The windows reveal a view of a green field and buildings in the background. The floor is dark and the ceiling is not visible. The equipment includes two standard treadmills, an elliptical machine on the left, and a curved treadmill on the right. The outdoor scene includes trees and a clear sky.

A road lined with tall trees on the left, casting shadows on the pavement. On the right, a large sign reads "Gold Coast Recreation Centre" with contact information and rules. A person stands near the sign. In the centre, a white bus is driving away, with greenery and more trees in the background. The scene is well-lit, suggesting a sunny day.

A gated entrance with a green pedestrian zone and white zebra crossing in the foreground. The gate is open, leading to a car park with several vehicles and a colourful bus in the background. On the left, there are trees and shrubs, while on the right, a building with a grey and white exterior and a red fire hydrant is visible. The sky is clear and blue.

A large tree with a thick trunk and dense green foliage is centred in a circular garden bed surrounded by a concrete pavement. To the left, a road leads to a car park with a few parked cars and more trees. On the right, a modern two-storey building with white and grey exterior walls is visible. A signpost with directional arrows is near the tree. The ground is a mix of concrete and landscaped areas, with shadows from the tree cast on the pavement.

A paved road with a speed bump and a pedestrian crossing runs through the centre. On the left, there's a building with a blue and white facade, and a grassy area with a tree. On the right, a covered structure with benches and another tree is visible. A car is parked further down the road. The area is surrounded by greenery, and a tall streetlamp casts a shadow on the road.

A covered area with a metal roof and support beams, featuring a "No Parking" sign on the left. The ground is paved with a speckled texture. There are marked parking spaces with orange cones and a bench. In the background, there are buildings with windows and greenery, including trees and shrubs. On the right, a road with faded markings runs alongside the structure, and a "Transit Centre" sign is visible. The area is well-lit with natural light.

A transit centre with a large metal roof structure on the right, providing shade over a paved area. A sign reads "Transit Centre" with a "No Parking" notice below it. On the left, a road with a marked lane runs alongside a row of trees and grass. In the background, there are buildings with trees and shrubs around them. The ground is a mix of asphalt and concrete, and the area is well-lit.

A building with a green exterior wall and a covered walkway. On the left, there is a staircase with a metal railing leading to an upper level with a yellow door. The foreground features a ramp with handrails and tactile paving. A lush green plant is near the ramp. The building has a flat roof and a grey section further along. Trees and a structure with a metal framework are visible in the background. The ground is paved with a textured surface.

A building with a bright yellow section in the centre, featuring two small windows and a door. To the right, there is a sign reading "Building 3, 301 - 307" and another yellow door. The left side has a grey section with a staircase and additional windows. A metal railing runs along the front, with a small set of stairs leading up to the entrance. The foreground has a path and green grass, with bushes lining the building. The ceiling is white with recessed lights.

A modern building with a flat roof and a mix of grey and orange panelling. On the left, there is a staircase leading to an upper level. The building has several small rectangular windows. In front, a metal railing runs along a walkway. A wooden sign in the foreground reads "Building 5, 501 - 507". The ground is covered with grass and shrubs, and tall trees are visible in the background.

A pathway winds through a garden with tall grasses and shrubs on both sides. On the left, there's a building with a covered walkway and a large tree. In the centre, a pavilion with a grey roof is visible. On the right, a two-storey building with large windows and a small garden area is present. The sky is clear and blue.

A covered outdoor area with a concrete floor marked with white lines. Red plastic chairs are lined up on the left side. The structure has a metal roof supported by white poles. Surrounding the area are green plants and shrubs. In the background, there are buildings with yellow and green walls, and a pathway with a speckled surface leads through the space. A rubbish bin is visible near the centre.

A room with wooden flooring and a white ceiling. On the left, there are two sets of metal bunk beds and a wooden cabinet. In the centre, a sliding glass door with red curtains leads to a balcony. On the right, an open door reveals a bathroom with a sign indicating it is a unisex toilet with a shower. The bathroom has a sink and a soap dispenser visible.

A room with two sets of black metal bunk beds, each with blue mattresses, positioned on the left and right sides. In the centre, there are large sliding glass doors with red curtains, leading to a balcony with a wooden railing. On the right, a wooden door and a small black table with chairs are visible. The floor is light wood, and the ceiling has recessed lighting and a skylight.

A room with two sets of metal bunk beds on the left and right, each with blue mattresses. In the centre, there's a small table with two black chairs. The back wall features a red door and a wall-mounted air conditioning unit above the table. To the left, there's a kitchenette with wooden cabinets, a microwave, and a small sink. The floor is wooden, and the walls are white with vertical panelling. Ceiling lights are visible above.

A spacious, accessible bathroom with a non-slip brown floor and light-coloured walls. On the left, there's a sink with a single lever tap. In the centre, a toilet with grab bars on both sides and a toilet paper holder. To the right, a shower area with a handheld showerhead and additional grab bars. A white curtain separates the shower from the rest of the room. A small window is above the toilet, and a waste bin is nearby.

A covered outdoor area with wooden flooring and a ceiling with recessed lighting. On the right, there is a table with four bright orange chairs. The left side features sliding glass doors leading to an interior space with wooden flooring and ceiling lights. The background shows vertical wooden slats allowing natural light to filter through, with greenery visible beyond.

A covered outdoor area with a wooden floor and a white ceiling. On the left, there are several tables with bright orange chairs. The right side features a dark grey wall with multiple windows and a sliding glass door leading to an interior room. The room inside has a wooden floor, white walls, and a visible air conditioning unit. The space is well-lit with ceiling lights.

A covered walkway on the left with a curved, white canopy supported by metal beams. The path is paved with a textured surface. On the right, there is a building with a set of metal stairs leading to glass doors. Trees and shrubs are planted along the side of the building, and a grassy area is visible in the background. The ceiling of the walkway is made of fabric, and the building has a flat, white ceiling.

A building entrance with a covered walkway. On the left, there are metal stairs leading up to glass doors. The middle section features a long ramp with railings, bordered by a small garden with plants and a large stone. On the right, a paved path extends alongside the building, surrounded by trees and greenery. The ceiling is flat with recessed lights, and the floor is a mix of textured and smooth surfaces.

Glass double doors open into a long corridor with a black and white chequered floor. On the left, there's a small kitchen area with a counter and appliances. On the right, a plaque is mounted on the wall. The corridor is well-lit with ceiling lights and leads to a bright area with large windows at the far end. Outside the doors, a wooden deck with metal railings is visible, along with some greenery.

A wooden deck with a ramp on the left side, featuring metal railings. The building has large glass windows and doors with dark panels. The ceiling is supported by metal beams, and there are several ceiling lights. In the background, there are trees and a covered walkway. The floor is made of dark wooden planks, and there are a few scattered items on it.

A corridor with a black and white chequered floor. On the left, there is a tiled area leading to a bathroom with visible toilets. Adjacent to this is a wall with a fire hose reel and extinguisher cabinet. In the middle, a stainless steel counter with a sink and red trays is set against the wall. The right side of the corridor has a series of artworks and leads to a glass door with a view outside. The ceiling is white with recessed lighting.

A hallway with light wooden walls and a black and white tiled floor. In the centre, two open doorways lead to a large room with rows of tables and chairs on a wooden floor. In the foreground, a table with sanitising supplies is placed between the doorways. On both sides, there are black trolleys with bins and potted plants. The ceiling is plain with recessed lighting.

A spacious room with wooden flooring and a wooden ceiling featuring ceiling fans and lights. Long tables with blue chairs are arranged in rows, filling the room. Large windows on the right side let in natural light and offer a view of trees and a building outside. On the right, a table holds a blue container and some equipment. The room has a clean, organised appearance, suitable for meetings or dining.

A cafeteria counter with a stainless steel serving area. On the left, there are trays of food, including vegetables and a bottle of sauce. In the centre, stacks of white plates and red trays are visible. On the right, more plates are stacked. Above the counter, small potted plants are placed. The background features a large mural of a coastal landscape with buildings and trees. The floor is tiled in dark grey, and a TV screen is mounted on the left wall.

A covered walkway with a wooden floor and a white ceiling runs along the right side, featuring a sign for the Dining Hall with rules. On the left, a railing overlooks a grassy area with a few trees and a blue sunshade. Beyond the grass, there's a body of water with a fence and people walking nearby. In the background, a lush, green hill rises, providing a natural backdrop.

A public toilet with grey walls and a tiled floor. On the left, there's a white sink with a mirror above it and a paper towel dispenser. Below the sink is a blue waste bin. In the centre, a baby changing station is mounted on the wall. On the right, a white toilet with grab bars on either side and a toilet brush nearby. Above the toilet is a small window, and a toilet paper dispenser is mounted on the wall.

A high ropes course with multiple platforms and obstacles is enclosed by a black metal fence with "Danger No Entry" signs. On the left, a gravel path runs alongside a building, leading towards tall trees. On the right, a grassy area and a large tree provide shade. In the background, a structure with a curved roof is visible. The ground is a mix of paved tiles and grass.

An outdoor adventure park with a high ropes course. The structure is made of metal poles and wooden platforms connected by ropes and cables. There are various obstacles, including hanging logs, rope bridges, and vertical climbing elements. The ground is a mix of grass and dirt, with some patches of sunlight and shadow. In the background, there are trees and a fence.

A large outdoor climbing structure with multiple levels and platforms, featuring ropes and obstacles. It is surrounded by a metal fence. On the left, there are tall trees with dense foliage. On the right, a building with a white wall is partially visible, and more trees are in the background. The ground is grassy, and a bright orange cone is placed near the structure.

An outdoor adventure park with a high ropes course on the left, featuring platforms, ropes, and a barrel. In the centre, a curved concrete path with scattered leaves leads to a grassy area. On the right, a building with a large canopy and climbing walls. Tall trees are visible in the background.

A concrete area with "NO PARKING" painted on it is in the foreground. To the left, there's a tall structure labelled "THE CLIFFS" next to a grassy area with a white canopy. In the centre, a high ropes course with metal poles and wires is visible. To the right, a blue shade structure covers a section of the grass, with a few people nearby. Tall trees and a hill are in the background.

A recreational area with a high ropes course on the right, featuring nets, ropes, and a tyre. In the centre, there's a tall climbing tower with a small shelter nearby. On the left, a building with a blue roof is visible, surrounded by a black fence. The ground is a mix of concrete paths and green grass, with a few scattered trees in the background. A streetlamp stands in the foreground.

A grassy field with scattered sports cones and a basket of balls on the left. In the background, there are tall trees and a large building. On the right, a shaded area with picnic tables under a canopy. The foreground shows shadows from nearby trees.

A large grassy field with a few scattered yellow cones in the foreground. In the background, there are several modern buildings with white facades. To the right, a covered area with a blue roof is visible, along with a row of parked cars. A tall light pole stands near the centre, and trees are visible behind the buildings, with hills in the distance. The sky is clear with a few small clouds.

A large grassy field with a few scattered white lines. In the background, there are several trees and a row of buildings, including a structure with a blue roof. A tall light pole stands in the centre. To the right, there is a metal observation tower. A hill covered with greenery is visible on the left side. Several cars are parked near the buildings.

A wide, open grassy field is on the right, bordered by trees and several tall light poles. In the background, there are buildings and a row of parked vehicles. On the left, a modern building with large glass windows and a covered walkway extends along the edge of the field. The foreground features a set of steps with a metal railing leading down to the grass.

On the left, Tallebudgera Creek is highlighted near the cliffs, with a pool and parking areas nearby. In the centre, the Tallebudgera Leisure Centre includes several courts, a gym, and a café, adjacent to a large sports oval marked with an emergency assembly point. On the right, orange accommodation blocks are arranged around parking areas, with the dining hall and administrative centre nearby. The background features labelled areas such as Giant Swing and Aerial Adventures.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Ask all visitors if there are any specific needs to be met

• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Plain English / easy read signage and information (includes menus and emergency information)

• A quiet space is available at the venue/ facility

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide information in large print

• Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Have a hearing loop

• Have TVs with captioning option

• Have visual alerts for emergencies (Include flashing light)

• Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have a wheelchair/scooter charging station (power point) in an accessible location

• Provide portable hoist

• Provide portable commode chairs

• Provide portable ramps

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have an aquatic wheelchair

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to pool

• Provide wheelchair access to gym

• Have a pool ramp/hoist enabling entry into pool

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

PHYSICAL - HIGH SUPPORT NEEDS

• Have twin beds available on request

• Have rooms which are interconnecting

• Have a Changing Places or Lift & Change toilet with a hoist and adult change table

• Provide room for hoist under the bed (minimum 100mm required to store a hoist)

• Have a bathroom which is fully accessible.

• Have a bathroom which is fully accessible and equipped with ceiling/floor hoist and adult change table.

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

• Trained staff to respond to allergic reactions

• Adhere to The Food Authority requirements for allergy management in food preparation

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator

• Provide toiletries which are chemical and fragrance free (if requested)

• Provide linen that is chemical and fragrance free (if requested)