Bellvista Meeting Place


Logo

Access Guide

  • General Access
  • Communication
  • Vision
  • Physical - Mobility
  • Physical - Wheelchair
  • Allergies and Intolerances

GENERAL ACCESS

 Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
 Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
 Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)
 Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

COMMUNICATION

 Use Cérge as our digital concierge to support personalised customer service
 Use Plain English / easy read signage and information (includes menus and emergency information)
 Provide clear, concise internal and external directional signage throughout your facility.

VISION

 Provide digital communication materials (hard copy information is also available on line)
 Use easy read fonts in our signage and communication materials (Helvetica and Arial)
 Have effective lighting throughout facility.

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth

PHYSICAL - WHEELCHAIR

 Have step free outdoor pathways
 Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
 Have an accessible public toilet which is unlocked
 Have a wheelchair/scooter charging station (power point) in an accessible location
 Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
 Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)
 Have a wheelchair accessible toilet
 1 Accessible car space

ALLERGIES AND INTOLERANCES

 Have equipment to respond to anaphylactic shock such as epipens and defibrillator