Bellvista Meeting Place

Access Guide

General Access
Communication
Vision
Physical - Mobility
Physical - Wheelchair
Allergies and Intolerances

A paved area with a disabled parking space in the foreground. A large tree with dense green foliage is in the centre, next to a modern building with a metal roof on the right. The building is adjacent to a body of water with a railing along the edge. On the left, there are palm trees and a grassy area with more trees in the background. A blue water tank is visible near the building.

A paved parking area with a marked disabled parking space in the foreground. On the right, a building with a metal roof is partially obscured by a large tree. A body of water is visible next to the building. On the left, there are several trees, including a tall palm, and a grassy area. The background features more trees and greenery. The sky is overcast.

A building with a wooden exterior and glass double doors on the right. A metal handrail runs along a ramp leading to the entrance. The ground is concrete with scattered leaves. On the left, there's a path lined with greenery and a corrugated metal wall in the background. The roof is metal, and a body of water with lily pads is visible on the far right.

A small building with a metal roof and wooden exterior is on the left, featuring a sign and a glass door. A concrete path leads to the entrance, bordered by mulch and grass. On the right, a wooden railing overlooks a pond with lily pads. Trees line the background, reflecting in the water. A tree with green leaves is in the foreground on the left.

A building with a corrugated metal roof and wooden siding is situated on the edge of a pond covered with lily pads. The entrance features a ramp with a wooden handrail. To the left, a paved walkway leads to another structure with a similar roof. Trees and greenery are visible in the background, reflecting in the water. The building has large windows and a stone foundation.

A paved walkway with a palm tree and lush green plants on the left, adjacent to a dark wooden building with horizontal windows. In the centre, a large tree stands near a row of black bollards. On the right, a covered walkway with a tiled floor leads to a parking area with a few cars. The background features more trees and a grassy area.

A serene pond with lily pads covers the foreground. In the middle, a grey building with a sloped roof sits on the water's edge, reflecting in the pond. To the left, a stone wall lines the water, with a large, leafy tree nearby. The background features more trees and greenery, with a small bridge visible to the right.

A spacious room with a herringbone-patterned floor. On the left, there is a white cupboard and a refrigerator next to a small kitchenette with cabinets and a sink. The right side features large windows offering views of greenery and a body of water. The ceiling is equipped with recessed lighting and air vents. The far end of the room has glass doors leading outside.

A spacious room with a kitchen area on the left, featuring white cabinets, a fridge, microwave, and a small sink. There are two bins with coloured lids. The floor has a herringbone pattern. On the right, large windows and glass doors provide a view of greenery outside. The ceiling has recessed lighting and air vents.

A spacious room with large windows on the right and at the back, offering views of greenery and a body of water. The floor has a herringbone pattern in shades of grey and brown. The ceiling is white with multiple recessed lights and air vents. A set of glass doors is at the back, leading outside. A small wall-mounted shelf and a clock are visible on the back wall.

A spacious room with large glass doors and windows on the left and right, offering views of a wooden deck and lush greenery outside. The floor has a dark herringbone pattern. The ceiling features recessed lights and air vents, with a projector mounted near the centre. A fire extinguisher is mounted on the left wall, and a small white cabinet with a clock above it is on the right wall.

A storage room with open double doors. Inside, there are stacks of metal chairs on trolleys with wheels, and a stack of brown tables on the right. The floor inside the room is covered with blue tiles, while the floor outside is a wood-patterned laminate. The walls are light green. Signs on the doors read, "PLEASE PUT YOUR CHAIRS AWAY BEFORE LEAVING." To the left, large windows reveal a view of greenery and a body of water.

A small kitchen area with light-coloured cabinets and a white tiled backsplash. On the right, there's a countertop with a sink, a microwave, and a kettle. Below are drawers and a mini-fridge. On the left, a white fridge stands next to a wall with notices and brochures. Below the notices are two bins with red and yellow lids. The floor has a herringbone pattern, and the ceiling is plain with recessed lighting. Large windows are visible in the background.

A public restroom with two separate stalls. The left stall has a small sink, a soap dispenser, and a waste bin. The walls have green tiles halfway up. The right stall features a similar sink and soap dispenser, a hand dryer, and a mirror. The floor is covered with blue tiles, and there is a small window near the ceiling.

A bathroom with blue-tiled flooring and white walls. On the left, there is a toilet with a grab rail and a toilet roll holder. Above the toilet is a small window. In the centre, a baby changing station is mounted on the wall. On the right, a small sink with a soap dispenser is below a rectangular mirror. A metal bin is partially visible in the lower right corner.

A room with a white ceiling featuring recessed lights and air vents. A projector is mounted centrally. The back wall has a large projection screen flanked by two windows with blinds. On the right, a glass door is open, leading to an outdoor area with greenery. A fire extinguisher is mounted near the door. The floor has a dark herringbone pattern.

A wooden deck with a ramp and metal handrails extends from a grey building on the right. The building has large windows. Above the deck, a dark triangular shade sail is suspended. In the background, there is a pond surrounded by lush green trees. The foreground features a multicoloured concrete path with patches of grass.

A modern building with large windows on the right, featuring a dark, angular roof. In front, there's a wooden deck with a railing and a small ramp. The foreground has a paved walkway with patches of grass. On the left, a body of water is visible, bordered by a wooden fence, with trees and greenery lining the opposite bank.

A modern building with a shaded deck is situated by a pond on the left, with lily pads floating on the water. The deck is surrounded by a black metal railing and has a small tree and greenery at its base. On the right, a concrete path leads past the building, flanked by tall palm trees and more greenery. In the background, there are more trees and a grassy area. The sky is overcast.

A wooden deck with a ramp and handrails is in the foreground, leading to a building with light blue doors on the left. The deck is covered by a dark canopy. In the background, there are trees, a small building, and a pathway. The area is surrounded by greenery, including bushes and a few palm trees. A lamppost is visible on the right side near the trees.

A wooden ramp with metal railings leads to a deck on the right. The deck is covered by a canopy and bordered by a metal fence. On the left, there's a paved path surrounded by green grass and trees. In the background, a pond is visible, lined with more trees and vegetation. The ground is a mix of concrete and wooden planks.

A wooden deck with a railing overlooks a calm lake covered with lily pads. The lake reflects the surrounding lush green trees. On the right, a metal pole supports a partial canopy. The background features a line of trees and some distant structures. The deck's surface is slightly weathered, and the scene is tranquil.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have effective lighting throughout facility.

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have an accessible public toilet which is unlocked

• Have a wheelchair/scooter charging station (power point) in an accessible location

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have a wheelchair accessible toilet

• 1 Accessible car space

ALLERGIES AND INTOLERANCES

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator